Customer Service Representative

7 hours ago


Mumbai, Maharashtra, India Snabbit Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Company Description

Founded in 2024, Snabbit is India's first Quick-Service App offering on-demand home services. Operating in dense residential clusters, Snabbit provides trusted and trained experts that arrive within minutes. Backed by Nexus Venture Partners and Elevation Capital, Snabbit utilizes a full-stack approach to sourcing, training, and managing experts. The innovative time-based pricing model simplifies daily life for urban families, while offering respectable and well-paying opportunities for a traditionally fragmented workforce.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Mumbai. The Customer Service Representative will handle customer inquiries, resolve issues, and ensure customer satisfaction. Day-to-day tasks include providing support through various communication channels, maintaining records of customer interactions, and following up to ensure resolution. Representatives will also be responsible for obtaining and evaluating all relevant information to handle product and service inquiries.

Qualifications

  • Customer Service, Customer Support, and Customer Experience skills
  • Ability to ensure Customer Satisfaction and resolve customer issues effectively
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Proficiency with customer relationship management (CRM) software is a plus
  • High school diploma or equivalent; a bachelor's degree is preferred


  • Mumbai, Maharashtra, India LUZO Full time ₹ 36,00,000 per year

    Company DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...


  • Mumbai, Maharashtra, India LUZO Full time ₹ 2,70,000 - ₹ 8,10,000 per year

    Company DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on Android and iOS, allows users to browse a range of premium salons and spas nearby. Users can schedule, re-schedule, and cancel appointments effortlessly and avail exclusive offers on their favorite services. Book from the comfort...


  • Mumbai, Maharashtra, India UPAYAS INFOTECH PVT LTD Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionUpayas Infotech Private Limited is a neutral service provider and system integrator established in May 2012. The company specializes in call center services, security surveillance, information technology, telecommunication, and manpower services. Upayas is dedicated to setting new benchmarks in service delivery through the vast experience...


  • Mumbai, Maharashtra, India InstaLaxmi Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing a digital gold platform for jewelers. Our platform includes key features such as loyalty programs and gamified elements to suit consumer behavior, leading to increased app usage and business. We are committed to providing innovative and user-friendly...


  • Mumbai, Maharashtra, India NetRTech Solutions LLP Full time ₹ 4,00,000 per year

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...


  • Mumbai, Maharashtra, India Paramount Health Services & Insurance TPA Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionParamount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and...


  • Mumbai, Maharashtra, India Unicorn Sportswear & Lifestyle Pvt Ltd Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionFounded in 2019, Unicorn Sportswear & Lifestyle Pvt Ltd is the official retailer for Under Armour in India, handling retail operations in the western part of the country. Join us to be a part of a dynamic team dedicated to providing top-quality sportswear and lifestyle products. To apply, please send your resume to Role DescriptionThis is...


  • Mumbai, Maharashtra, India, Maharashtra LUZO Full time

    Company DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...


  • Mumbai, Maharashtra, India KGK Group Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionEstablished in 1905 by the Kothari family, KGK Group is a global leader in the Gems & Jewellery industry with a presence in 15 countries. The group engages in sourcing, manufacturing, and distributing colored stones, diamonds, and jewelry. Over more than 110 years, KGK has built a robust presence in commercial centers worldwide, operating...


  • Mumbai, Maharashtra, India Qode Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service RepresentativeLocation: Remote, India (US Shift)Workplace Type: RemoteAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our growing team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving...