Customer Support Representative

16 hours ago


Mumbai, Maharashtra, India Brihati Global Edge Solutions Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Role Description

This is a full-time on-site role for a Customer Support Representative located in Mumbai. The Customer Support Representative will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and troubleshooting issues. Day-to-day tasks include responding to customer queries via phone, email, or chat, resolving complaints, and maintaining a high level of professionalism and communication.

Qualifications

  • Minimum 6 Months of relevant experience in bpo
  • Proficiency in Customer Support and Customer Service
  • Strong Customer Satisfaction and Troubleshooting skills
  • Excellent Communication abilities
  • Ability to work effectively in a team-oriented environment
  • Experience in a customer-facing role is beneficial
  • Relevant educational background is a plus

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