Customer Support Representative
16 hours ago
Role Description
This is a full-time on-site role for a Customer Support Representative located in Mumbai. The Customer Support Representative will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and troubleshooting issues. Day-to-day tasks include responding to customer queries via phone, email, or chat, resolving complaints, and maintaining a high level of professionalism and communication.
Qualifications
- Minimum 6 Months of relevant experience in bpo
- Proficiency in Customer Support and Customer Service
- Strong Customer Satisfaction and Troubleshooting skills
- Excellent Communication abilities
- Ability to work effectively in a team-oriented environment
- Experience in a customer-facing role is beneficial
- Relevant educational background is a plus
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