Guest Relation Executive
8 hours ago
About The Majesstine Sports
The Majesstine Sports is a premier indoor multi-sports facility in Bangalore offering world-class amenities for sports, fitness, and recreation. We aim to create an energetic, community-driven environment where members and guests enjoy exceptional service and memorable experiences.
Job Summary:
The Guest Relations Executive will be the face of The Majesstine Sports, ensuring a welcoming and engaging experience for all visitors and members. This role involves managing front desk operations, handling member interactions, and supporting day-to-day coordination to maintain high service standards.
Key Responsibilities:
- Greet and assist guests, members, and visitors in a warm and professional manner.
- Manage check-ins, registrations, and inquiries related to sports facilities, memberships, and events.
- Maintain a positive environment by addressing guest concerns promptly and effectively.
- Coordinate with operations, coaching, and facility management teams to ensure smooth guest experiences.
- Handle phone calls, emails, and walk-in queries efficiently.
- Support in maintaining updated member databases and daily activity records.
- Ensure the reception and common areas are organized, clean, and welcoming.
- Assist in executing promotional activities, tournaments, and member engagement programs.
- Collect feedback and share insights to help enhance guest satisfaction.
Job Type: Full-time
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Leave encashment
- Paid time off
Experience:
- Guest relations: 1 year (Preferred)
Location:
- Bangalore, Karnataka (Preferred)
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