Customer Care

14 hours ago

Gurgaon, Haryana, India HR Creations Full time ₹ 2,40,000 - ₹ 3,00,000 per year

About the Role

A Venue Executive is responsible for managing the operations and customer experience of the sports facilities he or she is assigned to.

Some highlights of the role include:

  • To ensure all bookings, payments and addons are being managed on the App.
  • Greeting, interacting with customers, answering to their queries and creating a positive environment at the sports facility for the customers .
  • Being responsible for the infrastructure readiness of a sports facility and reporting to the Venue Manager in a timely manner.
  • He / she will be responsible to work with the team for maintenance and upkeep of the facility.
  • Ensuring hygiene is top class and all utilities (water, electricity, washroom, CCTV, changing rooms, vending machines, playing area) are properly functioning.
  • To develop an expertise in the tools that are used to manage operations
  • To ensure branding and signages are installed well and is enhancing the ambience of the facility.
  • To ensure equipment is readily available for the customers.
  • Work with the managers directly to implement policies and follow them.
  • Represent the company with high ownership, integrity and professionalism.

Qualifications & Requirements:

  • Graduate in any field & Basic interest in sport.
  • Functional understanding of technology.
  • Conversant in Hindi. English is a bonus. (conversational knowledge of regional languages as per location is also a plus).
  • Very high in integrity, punctuality and great at customer service.
  • Past experience in the event management and hospitality industry, including hotels, retail, QSRs, facility management is preferred.

Benefits:

  • Competent Salary with great working environment
  • ESI, PF and other statutory benefits for all employees
  • Incentives for overtime & extra days worked

Job Type: Full-time

Pay: ₹20, ₹22,000.00 per month

Work Location: In person

  • Customer Care

    2 weeks ago

    Gurgaon, Haryana, India Kanpan Organic Farms Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesHandle customer orders & complaints professionally, ensuring timely resolution and high levels of customer satisfaction.Provide excellent customer service through effective communication, empathy, and problem-solving skills.Manage multiple tasks simultaneously while maintaining accuracy and attention to detail.Develop strong...

  • Customer Care Executive

    1 week ago

    Gurgaon, Haryana, India Crewbyte Solutions Full time ₹ 14,000 - ₹ 17,000 per year

    Customer Care Executive  Team we are also hiring for Malayalam, Marathi, Telugu  Salary: Depend on Process  Profile: Customer Care Executive  Working days: 06 days  girls and boys for both Work from office Location: Gurgaon sector 18 No cab facility Shift Timings: 3AM (Australian shifts) Malayalam Salary: 15K (FRESHER) & 16K (EXPERIENCED) MARATHI...

  • Customer Care Executive

    2 days ago

    Gurgaon, Haryana, India Typsy Beauty Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Sr. Manager –Customer Care ExecutiveExperience Required: 2–4 YearsWorking Days: 6 Days a WeekLocation: Gurgaon, Sector 30Employment Type: Full-time***Note: Please don't apply if your expectations are too high***About UsWe are a young and energeticbeauty brandbased out of Gurgaon, focused on creating and sellinghigh-quality, innovative...

  • Customer Care Executive

    1 week ago

    Gurgaon, Haryana, India Mekyek Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Care Executive - FresherOverview: As a Customer Care Executive - Fresher, you will play a crucial role in providing excellent customer service and support to enhance the overall customer experience. You will be the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Care Executive

    3 days ago

    Gurgaon, Haryana, India BIBA Fashion Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    We are looking for a passionate and experiencedCustomer Care Executive. The ideal candidate will be responsible for handling voice and email-based customer interactions, with a strong focus oncustomer retention.Required skillsMinimum 6 months of experience in customer supportExcellent communication skills in English and Hindi both.

  • Customer Care Executive

    5 days ago

    Gurgaon, Haryana, India BIBA Fashion Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a passionate and experiencedCustomer Care Executiveto join our team in thefashion & apparel industry. The ideal candidate will be responsible for handling voice and email-based customer interactions, with a strong focus oncustomer retention.Key Responsibilities:Handle inbound customer calls and emails with a focus on customer satisfaction...

  • Analyst, Customer Care

    2 days ago

    Gurgaon, Haryana, India Boston Scientific Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Additional Locations:N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools,...

  • Customer Care Executive

    2 days ago

    Gurgaon, Haryana, India Anny Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job descriptionWere Hiring: Customer Care Executive II Female Preferred onlyLocation : Gurugram |Experience: 1-3 Years |Industry : Fashion & LifestyleQualification-GraduateAbout ANNY :ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and...

  • Customer care Executive

    1 week ago

    Gurgaon, Haryana, India Allianz Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    - Handle inbound calls, chats, and emails according to targets- Maintain call AHT as per process requirements- Resolve product and service issues by clarifying complaints to ensure customer satisfaction- Ensure calls, emails, and chats meet quality standards- Follow up on complaints and queries and resolve them timely- Meet login hour targets and deliver...

  • Customer Care Executive

    1 week ago

    Gurgaon, Haryana, India Mekyek Full time US$ 2,900 - US$ 3,500 per year

    We are seeking dedicated and customer-oriented Customer Care Executives to join our dynamic BPO team in the Collections department. Work Mode: Work from Office Location: Gurugram Salary: ₹23,000 - ₹27,000 CTC ResponsibilitiesContact customers to remind them of overdue payments.Negotiate payment plans based on their financial situation and company...