Customer Care Executive

2 hours ago


Gurgaon, Haryana, India Mekyek Full time ₹ 87,000 - ₹ 4,20,000 per year
We are seeking dedicated and customer-oriented Customer Care Executives to join our dynamic BPO team in the Collections department. Work Mode: Work from Office Location: Gurugram Salary: ₹23,000 - ₹27,000 CTC Responsibilities
  • Contact customers to remind them of overdue payments.
  • Negotiate payment plans based on their financial situation and company policies.
  • Update the recovery system with customer interactions and payment arrangements.
  • Provide professional and empathetic service to address any customer inquiries or concerns.
Qualifications
  • Communication Skills: Excellent proficiency in English with no major MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence). Grammatical and pronunciation accuracy is essential.
  • Education: Graduates and undergraduates are welcome to apply.
  • Experience: Both experienced professionals and freshers are encouraged to apply.
  • Work Schedule: 6 days a week.
Note: Candidates must be comfortable with a walk-in interview.

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