Customer Care Executive

5 days ago


Gurgaon, Haryana, India Kalp Solutions Full time ₹ 2,40,000 - ₹ 3,24,000 per year

Position: Customer Service Executive (International Voice Process)

Location: Gurgaon

About the Role:

We are hiring enthusiastic and customer-focused individuals for an International Customer Support process. The ideal candidate should have excellent communication skills, prior BPO experience, and the flexibility to work in a 24×7 rotational shift environment.

Key Responsibilities:

  • Handle inbound/outbound calls and resolve customer queries efficiently.
  • Provide accurate information with a positive attitude and professional tone.
  • Maintain high levels of customer satisfaction and service quality.
  • Follow company processes and update call records as required.

Eligibility Criteria:

  • Education: Any Graduate or Undergraduate.
  • Experience: Minimum 6 months of International Customer Care (ICC) experience is mandatory.
  • Skills: Excellent verbal and written communication in English.
  • Comfortable with 24×7 rotational shifts.
  • Both side cab facility available.

Compensation & Benefits:

  • Salary: Up to ₹27,000 (In-hand) + Attractive Incentives.
  • Location: Gurgaon.
  • Growth opportunities with a leading international process.

Interested candidates, please share your resume at:

Mention subject line: "Customer Service – Gurgaon"

Job Types: Full-time, Permanent

Pay: ₹20, ₹27,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer



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