Customer Care Executive
5 days ago
Position: Customer Service Executive (International Voice Process)
Location: Gurgaon
About the Role:
We are hiring enthusiastic and customer-focused individuals for an International Customer Support process. The ideal candidate should have excellent communication skills, prior BPO experience, and the flexibility to work in a 24×7 rotational shift environment.
Key Responsibilities:
- Handle inbound/outbound calls and resolve customer queries efficiently.
- Provide accurate information with a positive attitude and professional tone.
- Maintain high levels of customer satisfaction and service quality.
- Follow company processes and update call records as required.
Eligibility Criteria:
- Education: Any Graduate or Undergraduate.
- Experience: Minimum 6 months of International Customer Care (ICC) experience is mandatory.
- Skills: Excellent verbal and written communication in English.
- Comfortable with 24×7 rotational shifts.
- Both side cab facility available.
Compensation & Benefits:
- Salary: Up to ₹27,000 (In-hand) + Attractive Incentives.
- Location: Gurgaon.
- Growth opportunities with a leading international process.
Interested candidates, please share your resume at:
Mention subject line: "Customer Service – Gurgaon"
Job Types: Full-time, Permanent
Pay: ₹20, ₹27,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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