Customer Care Executive

2 days ago


Gurgaon, Haryana, India BIBA Fashion Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

We are looking for a passionate and experienced
Customer Care Executive
to join our team in the
fashion & apparel industry
. The ideal candidate will be responsible for handling voice and email-based customer interactions, with a strong focus on
customer retention
.

Key Responsibilities:

  • Handle inbound customer calls and emails with a focus on customer satisfaction and retention.
  • Resolve queries related to products, orders, returns, and services in a professional and timely manner.
  • Maintain accurate records of customer interactions using internal systems.


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