Customer Care Executive
2 days ago
We are looking for a passionate and experienced
Customer Care Executive
to join our team in the
fashion & apparel industry
. The ideal candidate will be responsible for handling voice and email-based customer interactions, with a strong focus on
customer retention
.
Key Responsibilities:
- Handle inbound customer calls and emails with a focus on customer satisfaction and retention.
- Resolve queries related to products, orders, returns, and services in a professional and timely manner.
- Maintain accurate records of customer interactions using internal systems.
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