Senior Customer Relationship Manager

4 days ago

Bhubaneshwar, Odisha, India Two7 Address Makers Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

Job Summary:

We are seeking a Senior Customer Relationship Manager (Senior CRM) to lead our customer service operations for residential projects. The role involves managing the CRM team, ensuring a seamless customer experience from booking to possession, overseeing documentation, collections, and resolving customer issues efficiently.

Key Responsibilities:

  • Lead and guide the CRM team to ensure timely, professional communication with all customers.
  • Oversee end-to-end post-sales processes, including agreements, registration, and handover.
  • Manage customer payment follow-ups, coordinate with finance for receipts and reconciliations.
  • Handle escalated customer queries and ensure prompt resolution.
  • Liaise with sales, legal, and project teams to ensure smooth possession and customer satisfaction.
  • Maintain and analyze MIS reports on collections, handovers, and feedback.
  • Ensure compliance with RERA and company policies.

Requirements:

  • Graduate/Postgraduate in Business Administration, Marketing, or related field
  • Knowledge of real estate operations and RERA processes
  • Proficiency in MS Office and CRM tools.

  • Senior Manager Customer Relationship Management

    1 week ago

    Bhubaneshwar, Odisha, India Two7 Address Makers Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Reporting To: Head – Managing Director / Manager- OperationsLocation: Bhubaneswar Salary: As per Market StandardEmployment Type: Full-Time PositionOverviewWe are seeking a Senior Customer Relationship Manager (Senior CRM) to lead our customer service operations for residential and commercial projects. The role involves managing the CRM team, ensuring a...

  • Relationship Manager

    9 hours ago

    Bhubaneshwar, Odisha, India Motilal Oswal Financial Services (MOFSL) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:Sales Strategy: Develop and implement sales strategies and action plans to drive business for Demat Account, MF,SIP & PMS(Portfolio Management System).Lead Generation: Collaborate with the sales team to generate leads for equity products.Customer Relationship Management: Work closely with the bank employee to generate leads.Sales Performance...

  • Relationship Manager

    4 days ago

    Bhubaneshwar, Odisha, India Digit Insurance Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Position DescriptionAs Relationship Manager Retail Broking, you will be responsible for managing and nurturing client relationships, driving insurance sales, and ensuring high levels of customer satisfaction. This role requires a strong understanding of insurance products, excellent interpersonal skills, and a proactive approach to delivering value to...

  • Relationship Manager

    4 days ago

    Bhubaneshwar, Odisha, India Auroedge Private Limited Full time ₹ 84,000 - ₹ 6,00,000 per year

    Title :Relationship ManagerLocation :BhubaeswarSalary : Negotiable as perRelevant ExpKey Responsibilities:Build and maintain strong client relationshipsIdentify new business opportunities and convert leads into salesDevelop and implement sales strategies to achieve revenue targetsProvide excellent customer support and ensure client satisfactionCoordinate...

  • Relationship Manager

    3 days ago

    Bhubaneshwar, Odisha, India ti Steps Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    About the Role:We are looking for a dynamic and customer-focused Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring they receive outstanding service and support. You will play a key role in driving customer satisfaction,...

  • Client Relationship Manager

    2 days ago

    Bhubaneshwar, Odisha, India REMAX ODISHA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionREMAX ODISHA is a prominent and world largest real estate network company located in Balasore and Bhubaneswar Odisha, India. With a dedicated team and prime location at esplanade, we offer comprehensive real estate services to meet various client needs. As a company, we focus on fostering strong client relationships and delivering...

  • Relationship Manager

    4 hours ago

    Bhubaneshwar, Odisha, India Tata Capital Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    DescriptionMain Accountabilities1 Client Acquisition: Lead efforts to acquire new clients in the mid corporate sector, identifying prospects, and converting them into valuable business relationships.  Also, adding Channel partners, Direct selling Agents to multiply the business scope. 2 Client Relationship Management:Build and maintain strong...

  • Relationship Manager

    9 hours ago

    Bhubaneshwar, Odisha, India ti Steps Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Client Relationship Management: - Develop and nurture relationships with clients, which may include property buyers, sellers, investors, and tenants. - Regularly communicate with clients to understand their real estate needs and goals. 2. Client Consultation: - Conduct in-depth discussions with clients to identify their preferences, requirements, and budget...

  • Relationship Manager

    2 weeks ago

    Bhubaneshwar, Odisha, India Auroedge Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Responsibilities:* Manage client relationships through wealth management, negotiation, lead gen & CRM tools* Generate sales leads, provide sales support & manage portfolios with mutual funds & insurance expertiseSales incentives

  • Relationship Manager

    2 days ago

    Bhubaneshwar, Odisha, India Auroedge Full time ₹ 18,000 - ₹ 60,000 per year

    Responsibilities:* Manage client relationships through wealth management & portfolio planning* Drive business growth through sales & lead generation* Identify new HNIs for expansion opportunitiesSales incentives