Relationship Manager

4 days ago

Bhubaneshwar, Odisha, India Sky Automobiles Full time

Company Description

Sky Automobiles, established in 1987 in Raipur, Chhattisgarh (then Madhya Pradesh), is the oldest and most trusted Maruti Suzuki dealership in Central India. With an extensive dealership network across Nexa and Arena Channels in Chhattisgarh and Odisha, Sky Automobiles offers Sales, Service, and Spares facilities, including commercial vehicles, Maruti Suzuki True Value, and Maruti Driving School. Having earned multiple awards for best Sales, Service, and Customer Satisfaction at the Annual Maruti Suzuki Dealer Convention, Sky Automobiles boasts a strong track record, with over 200,000 vehicles sold. The company's success continues to grow year after year.

Role Description

This is a full-time on-site role for a Relationship Manager located in Balianta. The Relationship Manager will focus on building and maintaining strong relationships with clients, assisting customers in the sales process, and addressing their queries and concerns. Additional responsibilities include identifying customer needs, ensuring satisfaction with products and services, and working collaboratively with internal teams to deliver exceptional customer experiences.

Qualifications

  • Strong interpersonal, communication, and relationship-building skills
  • Customer service and client management skills to address inquiries and ensure customer satisfaction
  • Problem-solving and conflict resolution abilities, with a focus on finding solutions that meet customer needs
  • Sales, negotiation, and persuasion skills to support transaction closures
  • Proficiency in using customer relationship management (CRM) tools and other relevant software
  • Ability to work effectively in on-site team environments
  • Experience in the automotive industry or knowledge of Maruti Suzuki's products and services is a plus
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred

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