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Customer Relationship Executive

2 weeks ago

Jaipur, Rajasthan, India Bravura Packers Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,00,000 per year
  • Develop and maintain strong relationships with existing customers.
  • Proactively connect with existing clients to understand their needs and ensure repeat orders.
  • Serve as the primary point of contact (PPOC) for customer inquiries, requirements, and feedback.
  • Collaborate with internal teams to ensure customer satisfaction and address any challenge promptly.
  • Prepare regular reports on customer feedback and service issues.
  • Assist in development and implementation of customer retention strategies.
  • Conduct customer satisfaction surveys and analyze the data to inform management for improvement.

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person