Customer Relationship Manager

9 hours ago

Jaipur, Rajasthan, India Pinkcity Jewel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Key Responsibilities:

  • International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.
  • Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
  • Customer Feedback: Gather and analyze customer feedback to identify areas for improvement and implement necessary changes.
  • Collaboration: Work closely with sales, marketing, and product teams to align customer strategies and enhance service delivery.
  • Reporting: Prepare regular reports on client status, feedback, and trends to inform management decisions.
  • Customer Retention: Develop strategies to improve customer retention and loyalty, implementing programs to enhance customer experience.
  • Training & Support: Provide clients with guidance and training on product usage and features to maximize their value.

Immediate Joiner will be preferred. Interested candidates can share your resume on and WhatsApp

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