Customer Relationship Management Manager

18 hours ago

Jaipur, Rajasthan, India PINKCITY JEWELHOUSE P. LTD. Full time ₹ 12,00,000 - ₹ 14,00,000 per year

Job Title: Customer Relationship Manager (Jewelry Industry, Garment, Textile B2B)

Location:
Jaipur, Rajasthan

Company:
Pinkcity Jewelhouse Pvt.Ltd Jaipur Rajasthan

Experience
: 5- 8 years, (Excellent English Communication)

Salary:12-14 LPA

Key Skills-

  • Strong interpersonal and communication skills, with the ability to build rapport with clients.
  • Proven experience in customer relationship management or a similar role.
  • Problem-solving skills and a customer-focused mindset, developing new ways to meet customers' needs
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Knowledge of customer retention strategies and best practices.

Key Responsibilities:

  • International Client Relationship Management:
    Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.
  • Communication:
    Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
  • Customer Feedback:
    Gather and analyze customer feedback to identify areas for improvement and implement necessary changes.
  • Collaboration:
    Work closely with sales, marketing, and product teams to align customer strategies and enhance service delivery.
  • Reporting:
    Prepare regular reports on client status, feedback, and trends to inform management decisions.
  • Customer Retention:
    Develop strategies to improve customer retention and loyalty, implementing programs to enhance customer experience.
  • Training & Support:
    Provide clients with guidance and training on product usage and features to maximize their value.

Immediate Joiner will be preferred. Interested
candidates can share your resume on

and WhatsApp

  • Customer Relationship Manager

    2 weeks ago

    Jaipur, Rajasthan, India RSG Stones Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionRSG Stones is the leading Natural Stone Processing Company from India, specializing in Quartzite mining and processing. With a portfolio of over 100 luxurious stones, we export Indian Marbles, Granites, and Quartzites to over 30 countries. Our state-of-the-art processing centers equipped with Italian machinery ensure the highest quality...

  • Customer Relationship Management Manager

    7 days ago

    Jaipur, Rajasthan, India Rankawat Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionRankawat Group is synonymous with quality and luxury in the real estate industry, bringing over 30 years of experience. With a diverse selection of plots, commercial showrooms, villas, and farm houses. Rankawat Group helps you find the perfect property to suit your needs. Our commitment is to make your dream home a reality.Role...

  • Customer Relationship Manager

    21 hours ago

    Jaipur, Rajasthan, India Pinkcity JewelHouse Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Customer Relationship Manager (Jewelry Industry, B2B)Location: Jaipur, RajasthanCompany: PinkCity Jewelhouse Pvt. Ltd Jaipur RajasthanExperience: 3+ years, (Excellent English Communication)Key Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in customer relationship management...

  • Customer Relationship Manager

    20 hours ago

    Jaipur, Rajasthan, India Pinkcity Jewel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesKey Responsibilities:International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.Customer Feedback:...

  • Customer Relationship Manager

    2 weeks ago

    Jaipur, Rajasthan, India First placement division Full time ₹ 25,000 - ₹ 35,000 per year

    Job Summary:We are seeking a detail-oriented and customer-focused CRM ( For Jewellery industry)to manage and optimize our customer relationship management strategies. The ideal candidate will be responsible for building and maintaining CRM campaigns, analyzing customer data, and improving customer engagement, retention, and lifetime value.Work with...

  • Relationship Manager

    4 weeks ago

    Jaipur, Rajasthan, India STAFFIAA Full time

    Profile Relationship Manager LAP Business Loan BL Location Jaipur CTC Up to 6 LPA Experience Min 1 year in LAP BL salesJob Summary Seeking a dynamic Relationship Manager to drive sales in the LAP Business Loan vertical Responsible for lead generation customer relationship management and achieving sales targets in Jaipur Key Responsibilities...

  • Relationship Manager

    2 weeks ago

    Jaipur, Rajasthan, India Hero Housing Finance Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionHero Housing Finance, part of the B.M. Munjal Hero Group, entered the housing finance industry in 2018. We offer home loans, loans against property, and construction finance across 11 locations in India. Our mission is to provide accessible and affordable housing finance solutions to our customers. For more information, please visit our...

  • Relationship Manager Customer Engagement

    2 weeks ago

    Jaipur, Rajasthan, India Kotak Mahindra Bank Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    (DESIGNATION)Transaction Banking GroupROCE ( Relationship Officer – Customer Engagement)LocationHyderabadReporting RelationshipsRCEM ( Regional Customer Engagement Manager )Position GradeM2`Job Role:Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 branches with...

  • Customer Relationship Management Consultant

    3 weeks ago

    Jaipur, Rajasthan, India JAISHREE JEWELLERS PVT LTD Full time

    Company DescriptionEstablished in 2005, Jai Shree Jewellers is a renowned name in Rajasthan's jewelry market. Based in Jaipur, the store offers authentic and traditional jewelry crafted by skilled artisans from various parts of India. With a vast range of stunning designs in Gold Jewelry, Silver Jewelry, and Gem Stones, Jai Shree Jewellers aims to provide...

  • Customer Relationship Management Consultant

    3 weeks ago

    Jaipur, Rajasthan, India JAISHREE JEWELLERS PVT LTD Full time

    Company DescriptionEstablished in 2005, Jai Shree Jewellers is a renowned name in Rajasthan's jewelry market. Based in Jaipur, the store offers authentic and traditional jewelry crafted by skilled artisans from various parts of India. With a vast range of stunning designs in Gold Jewelry, Silver Jewelry, and Gem Stones, Jai Shree Jewellers aims to provide...