Customer Relationship Manager
5 days ago
Roles and Responsibilities
- Develop and execute CRM strategies to drive customer engagement, retention, and satisfaction.
- Manage customer relationships through various touchpoints (website, email, chat) to ensure seamless interactions.
- Analyze customer data to identify trends and areas for improvement in the customer life cycle management process.
- Collaborate with cross-functional teams to implement marketing campaigns that meet business objectives.
- Monitor key performance indicators (KPIs) such as CSAT, CES, and churn rate to measure program effectiveness.
Desired Candidate Profile
- Proven track record of developing successful CRM programs that drive revenue growth and improve customer loyalty.
- Strong understanding of CRM strategy development, execution, analysis, and optimization principles.
- Excellent analytical skills with ability to interpret complex data sets and develop actionable insights.
-
Customer Relationship Manager
15 hours ago
Jaipur, Rajasthan, India Lunawat Gems & Jewellery Full time ₹ 40,00,000 - ₹ 80,00,000 per yearJob OverviewLunawat Gems & Jewellery is seeking an experienced Customer Relationship Manager for a full-time position at our Jaipur location. The ideal candidate will play a key role in maintaining and enhancing our relationships with our diverse clientele. The role requires a strategic approach to customer feedback management, upselling, cross-selling, and...
-
Customer Relationship Manager
21 hours ago
Jaipur, Rajasthan, India Pinkcity JewelHouse Full time ₹ 3,60,000 - ₹ 4,80,000 per yearJob Title: Customer Relationship Manager (Jewelry Industry, B2B)Location: Jaipur, RajasthanCompany: PinkCity Jewelhouse Pvt. Ltd Jaipur RajasthanExperience: 3+ years, (Excellent English Communication)Key Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in customer relationship management...
-
Customer Relationship Manager
3 days ago
Jaipur, Rajasthan, India Pinkcity Jewel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesKey Responsibilities:International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.Customer Feedback:...
-
Customer Relationship Management Manager
1 week ago
Jaipur, Rajasthan, India Love Home Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionLove Home has been crafting dreams into homes for over 30 years. As a prominent name in Jaipur's real estate, we take pride in delivering not just houses but lifestyles. Our commitment to excellence, innovation, and customer satisfaction sets us apart. Join us on a journey where each home is a masterpiece, and every client is a valued...
-
Customer Relationship Manager
5 days ago
Jaipur, Rajasthan, India Bravura Packers Pvt. Ltd. Full time ₹ 4,20,000 - ₹ 4,80,000 per yearBuild and nurture lasting relationships with current clients.Proactively engage with existing customers to assess their needs and drive repeat business.Act as the main point of contact for client inquiries, requirements, and feedback.Work closely with internal teams to ensure a seamless customer experience and quickly resolve any issues.Create and maintain...
-
Customer Relationship Management Manager
3 days ago
Jaipur, Rajasthan, India PINKCITY JEWELHOUSE P. LTD. Full time ₹ 12,00,000 - ₹ 14,00,000 per yearJob Title: Customer Relationship Manager (Jewelry Industry, Garment, Textile B2B)Location:Jaipur, RajasthanCompany:Pinkcity Jewelhouse Pvt.Ltd Jaipur RajasthanExperience: 5- 8 years, (Excellent English Communication)Salary:12-14 LPAKey Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in...
-
Customer Relationship Manager
2 weeks ago
Jaipur, Rajasthan, India Align Consultant Groups Full time ₹ 4,00,000 - ₹ 8,00,000 per yearResponsibilities:* Manage customer relationships throughout recruitment process.* Collaborate with sales team on strategic planning.* Ensure timely communication and issue resolution.Provident fund
-
Customer Relationship Management Manager
1 week ago
Jaipur, Rajasthan, India Rankawat Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionRankawat Group is synonymous with quality and luxury in the real estate industry, bringing over 30 years of experience. With a diverse selection of plots, commercial showrooms, villas, and farm houses. Rankawat Group helps you find the perfect property to suit your needs. Our commitment is to make your dream home a reality.Role...
-
Customer Relationship Management Manager
2 weeks ago
Jaipur, Rajasthan, India Rambhajo by Advit Jewels Ltd. Full time ₹ 4,80,000 - ₹ 6,00,000 per yearPay Range- 40,000- 50,000 monthlyCompany DescriptionRambhajo's, established in 1921 in Jaipur, Rajasthan, is a heritage jewellery house known for its exquisite craftsmanship in Jadau (Polki), Kundan, Meena, Rosecut, and Fine Diamond jewellery. With a history spanning over 105 years and serving more than 1.15 million customers across five continents,...
-
Customer Relationship Management Executive
3 days ago
Jaipur, Rajasthan, India Reliant Housing Group Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title: CRM Executive – Real Estate Location: Jaipur, Rajasthan Industry: Real Estate & Construction Department: Sales & Customer RelationshipRole OverviewWe are looking for a dedicated and proactive CRM Executive to manage customer lifecycle, ensure seamless communication, and enhance customer satisfaction for our residential projects. The role...