Customer Relationship Manager

4 days ago


Jaipur, Rajasthan, India LabourNet Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Key Responsibilities

Customer Support & Service:

Relationship Management:

  • Develop and maintain strong, long-term relationships with customers, ensuring a personalised and positive experience

Issue Resolution:

  • Handle and resolve customer complaints, issues, or feedback in a professional and timely manner, escalating to higher management if necessary

Customer Retention & Loyalty:

  • Identify opportunities to increase customer satisfaction and loyalty by offering solutions that align with customer needs

Follow-up:

  • Proactively follow up with customers after resolving issues to ensure satisfaction and prevent future concerns

Documentation:

  • Maintain accurate records of customer interactions, transactions, and feedback in the CRM system

Reporting:

  • Provide reports on customer feedback, common issues, and areas for improvement to the management team

Collaboration:

  • Work closely with sales, marketing, and product teams to share customer insights and improve service offerings


  • Jaipur, Rajasthan, India Pinkcity JewelHouse Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Customer Relationship Manager (Jewelry Industry, B2B)Location: Jaipur, RajasthanCompany: PinkCity Jewelhouse Pvt. Ltd Jaipur RajasthanExperience: 3+ years, (Excellent English Communication)Key Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in customer relationship management...


  • Jaipur, Rajasthan, India Pinkcity Jewel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesKey Responsibilities:International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.Customer Feedback:...


  • Jaipur, Rajasthan, India Love Home Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLove Home has been crafting dreams into homes for over 30 years. As a prominent name in Jaipur's real estate, we take pride in delivering not just houses but lifestyles. Our commitment to excellence, innovation, and customer satisfaction sets us apart. Join us on a journey where each home is a masterpiece, and every client is a valued...


  • Jaipur, Rajasthan, India Bravura Packers Pvt. Ltd. Full time ₹ 4,20,000 - ₹ 4,80,000 per year

    Build and nurture lasting relationships with current clients.Proactively engage with existing customers to assess their needs and drive repeat business.Act as the main point of contact for client inquiries, requirements, and feedback.Work closely with internal teams to ensure a seamless customer experience and quickly resolve any issues.Create and maintain...


  • Jaipur, Rajasthan, India PINKCITY JEWELHOUSE P. LTD. Full time ₹ 12,00,000 - ₹ 14,00,000 per year

    Job Title: Customer Relationship Manager (Jewelry Industry, Garment, Textile B2B)Location:Jaipur, RajasthanCompany:Pinkcity Jewelhouse Pvt.Ltd Jaipur RajasthanExperience: 5- 8 years, (Excellent English Communication)Salary:12-14 LPAKey Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in...


  • Jaipur, Rajasthan, India INNOVISION Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    A H International Private Limited is seeking a proactive and detail-oriented CRM Executive to manage and enhance client relationships, oversee billing activities, and support day-to-day customer service operations. The ideal candidate will have strong communication skills, proficiency in MS Excel, and a customer-first mindset.Key Responsibilities:Act as the...


  • Jaipur, Rajasthan, India Rankawat Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionRankawat Group is synonymous with quality and luxury in the real estate industry, bringing over 30 years of experience. With a diverse selection of plots, commercial showrooms, villas, and farm houses. Rankawat Group helps you find the perfect property to suit your needs. Our commitment is to make your dream home a reality.Role...


  • Jaipur, Rajasthan, India Bravura Packers Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesDevelop and execute CRM strategies to drive customer engagement, retention, and satisfaction.Manage customer relationships through various touchpoints (website, email, chat) to ensure seamless interactions.Analyze customer data to identify trends and areas for improvement in the customer life cycle management process.Collaborate...


  • Jaipur, Rajasthan, India SIRUS INFOTECH PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSIRUS INFOTECH PRIVATE LIMITED began its journey in 2021 with the goal of providing agile, scalable, and resilient digital and outsourcing solutions. We develop, improve, and support software applications that align with business strategies and objectives to give our clients a competitive advantage. With a robust team of experienced...


  • Jaipur, Rajasthan, India Jagannath Industries Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    About Company -JIPL is an star export house company which manufacturers and exports Food Service Packaging Paper / Boards. We are part of the Jagannath group of Companies having 700 Cr Turnover. JIPL is a family owned company which is run professionally.Location - Head office - Jaitpura (15 km from VKIA, Jaipur)Post - CRMJob - To serve existing customers and...