Customer Relationship Manager
2 days ago
Key Responsibilities
Customer Support & Service:
Relationship Management:
- Develop and maintain strong, long-term relationships with customers, ensuring a personalised and positive experience
Issue Resolution:
- Handle and resolve customer complaints, issues, or feedback in a professional and timely manner, escalating to higher management if necessary
Customer Retention & Loyalty:
- Identify opportunities to increase customer satisfaction and loyalty by offering solutions that align with customer needs
Follow-up:
- Proactively follow up with customers after resolving issues to ensure satisfaction and prevent future concerns
Documentation:
- Maintain accurate records of customer interactions, transactions, and feedback in the CRM system
Reporting:
- Provide reports on customer feedback, common issues, and areas for improvement to the management team
Collaboration:
- Work closely with sales, marketing, and product teams to share customer insights and improve service offerings
-
Customer Relationship Manager
4 days ago
Jaipur, Rajasthan, India Lunawat Gems & Jewellery Full time ₹ 40,00,000 - ₹ 80,00,000 per yearJob OverviewLunawat Gems & Jewellery is seeking an experienced Customer Relationship Manager for a full-time position at our Jaipur location. The ideal candidate will play a key role in maintaining and enhancing our relationships with our diverse clientele. The role requires a strategic approach to customer feedback management, upselling, cross-selling, and...
-
Customer Relationship Manager
4 days ago
Jaipur, Rajasthan, India Pinkcity JewelHouse Full time ₹ 3,60,000 - ₹ 4,80,000 per yearJob Title: Customer Relationship Manager (Jewelry Industry, B2B)Location: Jaipur, RajasthanCompany: PinkCity Jewelhouse Pvt. Ltd Jaipur RajasthanExperience: 3+ years, (Excellent English Communication)Key Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in customer relationship management...
-
Customer Relationship Manager
6 days ago
Jaipur, Rajasthan, India Pinkcity Jewel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesKey Responsibilities:International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.Customer Feedback:...
-
Customer Relationship Management Manager
2 weeks ago
Jaipur, Rajasthan, India Love Home Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionLove Home has been crafting dreams into homes for over 30 years. As a prominent name in Jaipur's real estate, we take pride in delivering not just houses but lifestyles. Our commitment to excellence, innovation, and customer satisfaction sets us apart. Join us on a journey where each home is a masterpiece, and every client is a valued...
-
Customer Relationship Manager
1 week ago
Jaipur, Rajasthan, India Bravura Packers Pvt. Ltd. Full time ₹ 4,20,000 - ₹ 4,80,000 per yearBuild and nurture lasting relationships with current clients.Proactively engage with existing customers to assess their needs and drive repeat business.Act as the main point of contact for client inquiries, requirements, and feedback.Work closely with internal teams to ensure a seamless customer experience and quickly resolve any issues.Create and maintain...
-
Customer Relationship Management Manager
6 days ago
Jaipur, Rajasthan, India PINKCITY JEWELHOUSE P. LTD. Full time ₹ 12,00,000 - ₹ 14,00,000 per yearJob Title: Customer Relationship Manager (Jewelry Industry, Garment, Textile B2B)Location:Jaipur, RajasthanCompany:Pinkcity Jewelhouse Pvt.Ltd Jaipur RajasthanExperience: 5- 8 years, (Excellent English Communication)Salary:12-14 LPAKey Skills-Strong interpersonal and communication skills, with the ability to build rapport with clients.Proven experience in...
-
Customer Relationship Management Manager
2 weeks ago
Jaipur, Rajasthan, India Rankawat Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionRankawat Group is synonymous with quality and luxury in the real estate industry, bringing over 30 years of experience. With a diverse selection of plots, commercial showrooms, villas, and farm houses. Rankawat Group helps you find the perfect property to suit your needs. Our commitment is to make your dream home a reality.Role...
-
Customer Relationship Manager
1 week ago
Jaipur, Rajasthan, India Bravura Packers Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilitiesDevelop and execute CRM strategies to drive customer engagement, retention, and satisfaction.Manage customer relationships through various touchpoints (website, email, chat) to ensure seamless interactions.Analyze customer data to identify trends and areas for improvement in the customer life cycle management process.Collaborate...
-
Customer Relationship Manager
2 days ago
Jaipur, Rajasthan, India First placement division Full time ₹ 3,00,000 - ₹ 3,60,000 per yearWe have recruitment for Customer Relationship Manager For Jewellery Industry @Jaipur Location.Candidates having Minimum 2 years of experience in Jewellery industry of Sales or customer Relation department.Having Excellent communication and English fluency, Strong interpersonal and client service skills.Jewellery Background candidates are preferred.For More...
-
Customer Relationship Management Executive
6 days ago
Jaipur, Rajasthan, India Reliant Housing Group Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title: CRM Executive – Real Estate Location: Jaipur, Rajasthan Industry: Real Estate & Construction Department: Sales & Customer RelationshipRole OverviewWe are looking for a dedicated and proactive CRM Executive to manage customer lifecycle, ensure seamless communication, and enhance customer satisfaction for our residential projects. The role...