
Customer Relationship Executive
6 days ago
Key Responsibilities:
Proforma Invoice Management
Order Booking Form Updates
Document Management
Customer Database Maintenance
Customer Complaint & Grievance Resolution
Handle customer calls, emails, and queries professionally
Skills and Qualifications:
- Educational Qualification: Bachelors degree
- Experience: 2 to 5 years Proven experience in a CRM or customer service-related role
- Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Communication Skills: Excellent written and verbal communication skills to interact with clients and internal teams.
- Problem-Solving Abilities: Ability to quickly resolve customer complaints and operational challenges with a solution-oriented approach.
Job Types: Full-time, Permanent
Pay: ₹230, ₹300,000.00 per year
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer relationship management: 1 year (Required)
- MS Office work: 1 year (Required)
- customer problem solving: 1 year (Required)
Language:
- Excellent English (Required)
Work Location: In person
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