Customer Support Team Lead

Profile OverviewAs the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers.Key...

Job Title: Customer Support Team LeadKey Responsibilities:Supervise and support a team of Customer Support Executives.Monitor daily operations and team performance metrics.Handle escalated customer issues and ensure timely resolution.Conduct regular coaching, training, and performance reviews.Ensure adherence to SOPs and continuous process...

Profile OverviewAs the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers.Key...

Team Lead – Customer Support (Voylla)Profile Overview:As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand...

Role & responsibilitiesRoles and responsibilities* Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat.* Process customer orders, answer questions about products/services, and address concerns in a timely manner.* Maintain accurate records of customer interactions using CRM software.* Escalate complex issues to senior...

We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:Handle international customer calls efficiently and professionally.Understand customer needs and provide...

We're Hiring – Telecalling Sales Team Lead (Jaipur)Are you a natural leader with strong communication skills and a passion for driving sales teams to success?We're looking for anexperienced Telecalling Team Leadto manage and mentor our customer executive sales team in Jaipur. Key Responsibilities Lead & motivate a team of telecalling sales executives...

Location:Sitapura, JaipurAbout Us:We manage two e-commerce websites – AwnopyandShophippo– and sell across leading marketplaces such asAmazon, Flipkart, FirstCry, and othersunder the brand namesHippoandAwnopy. At Awnopy, we specialize in offeringcustomized products tailored to customer requirements, ensuring a unique and satisfying buying experience.Role...

Server & Infrastructure ManagementNetwork AdministrationHardware & End-User SupportLead, mentor, and supervise the IT support team (server, network, hardware, HIS)Ensure IT operations align with organizational objectives and compliance standards.

Position: Team Lead – Remote Recruiter Location: Remote (Work from Home) Company: Valkyrie People Consulting Employment Type: Full-time About Us: Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...