Customer Support Executive

16 hours ago

Jaipur, Rajasthan, India Axestrack Software Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Description

About Company:

Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartners Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world.

Website:

Position: MCT Executive Customer Support

Location: Jaipur, Rajasthan

Job Type: Full Time

Position Overview:

The MCT - Customer Support representative assists customers by addressing inquiries, resolving technical issues, and

providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing

requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and

contribute to improving support processes for a seamless customer experience.

Key Responsibilities

  • Customer Interaction: Respond to customer inquiries and provide assistance via phone, email, or chat
  • Issue Resolution: Address and resolve customer issues with a focus on customer satisfaction.
  • 24x7 Availability: Work in a 24x7 shift environment to ensure continuous customer support coverage.
  • Communication Skills: Demonstrate excellent verbal and written communication skills in English to effectively communicate with customers.
  • Documentation: Maintain accurate and detailed records of customer interactions, including issues raised and resolutions provided.
  • Product Knowledge: Develop a good understanding of the products and services to assist customers effectively.
  • Collaboration: Collaborate with team members and other departments to resolve customer issues promptly

Skills & Qualifications:

  • A graduate degree, excluding qualifications in Technical Support.
  • English& Hindi language proficiency is a must.
  • Strong communication and interpersonal skills.
  • Ability to work in a 24x7 shift environment.
  • Customer-focused with a positive attitude..

Able to communicate both written and verbal Key Attributes:

  • Positive attitude & Quick Learner
  • Excellent interpersonal and communication skills.
  • Strong decision-making and problem-solving abilities.
  • Ability to manage multiple tasks simultaneously and prioritize effectively

  • Customer Support Executive

    12 hours ago

    Jaipur, Rajasthan, India Kasturi for Her Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is an internship role for a Customer Support Executive located on-site in Jaipur. The Customer Support Executive will be responsible for handling customer inquiries, providing online and technical support, ensuring customer satisfaction, and enhancing the overall customer service...

  • Customer Support Executive

    1 week ago

    Jaipur, Rajasthan, India Eventrics Multi Tasking Solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive based in Jaipur. The Customer Support Executive will be responsible for handling customer queries, ensuring customer satisfaction, providing online support, addressing complaints, and offering technical support. Day-to-day...

  • Customer Support executive

    14 hours ago

    Jaipur, Rajasthan, India Onactive@Shri123 Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Join our customer support team We're looking for friendly, fast learners who can assist customers through voice and chat. If you have a passion for solving problems and delivering great service, this job is for youWhat You'll Do:Help customers with product info, orders, tracking, returns, and moreResolve complaints quickly and professionallyEnsure customer...

  • Customer Support Executive

    19 hours ago

    Jaipur, Rajasthan, India pixellab Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company Description, founded in 2022, is a creative digital agency committed to transforming brands through innovation and expertise. We specialize in delivering impactful digital experiences by building engaging narratives and connecting with the right audiences. Our mission is to elevate digital presence and drive growth with creativity at the core. At ,...

  • Customer Support Executive

    3 days ago

    Jaipur, Rajasthan, India Aachho Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionAachho is a premier brand that showcases a luxurious handcrafted ethnic collection inspired by the timeless heritage of Rajasthan. The brand brings together the vibrant diversity of Indian traditions and contemporary clothing for modern lifestyles. By blending cultural richness with fashion, Aachho introduces exquisite hand block prints...

  • Customer Support Executive

    3 days ago

    Jaipur, Rajasthan, India Cosa Nostraa Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Company DescriptionCosa Nostraa, founded in 2019, is dedicated to revolutionizing men's fashion accessories through unique, handcrafted designs. Based in Rajasthan, we collaborate with skilled local artisans to create pieces that blend precision craftsmanship with the charm of antique oxidization and texturing, resulting in a distinct vintage appeal. Our...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India Deep Life Savers Full time ₹ 1,50,000 - ₹ 2,70,000 per year

    Job Title: Customer Support Executive Company: Deep Life Savers Location: Jaipur, Rajasthan, India (Work from Home) Gender: Female Education: 12th Pass Age: 18 – 45 Years Shift: Day (Full Time) Experience: Freshers Can Apply English: Basic Salary: ₹25,000 – ₹45,000 (Fixed) ₹7,500 Incentives Job Summary: ...

  • Customer Support Executive

    1 week ago

    Jaipur, Rajasthan, India Happy Staffers Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Title: Customer Support ExecutiveType: Full-time | 6 Days | 9-hr Day ShiftSalary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:We are hiring Customer Support Executives to handle 150–200 outbound calls daily for lead generation and client assistance. Responsibilities include managing customer queries and maintaining CRM records. No sales...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India Suncrypto Full time ₹ 1,68,000 - ₹ 2,64,000 per year

    Suncrypto, a leading cryptocurrency exchange platform, is seeking a passionate and dedicated Customer Support Executive to join our dynamic team. We are looking for a highly motivated individual with excellent communication and problem-solving skills to provide exceptional customer service. As a Customer Support Executive, you will play a crucial role in...

  • Customer Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India Seventh Square Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    About the Role:We are looking for a proactive Customer Support Executive to join our in-office team in Jaipur. This is a communication-heavy role that requires excellent spoken and written English, along with strong interpersonal skills. You'll be the point of contact for our sellers, buyers, and delivery partners, so the ability to clearly and confidently...