
Customer Support Executive
1 day ago
Job Description
About Company:
Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartners Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world.
Website:
Position: MCT Executive Customer Support
Location: Jaipur, Rajasthan
Job Type: Full Time
Position Overview:
The MCT - Customer Support representative assists customers by addressing inquiries, resolving technical issues, and
providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing
requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and
contribute to improving support processes for a seamless customer experience.
Key Responsibilities
- Customer Interaction: Respond to customer inquiries and provide assistance via phone, email, or chat
- Issue Resolution: Address and resolve customer issues with a focus on customer satisfaction.
- 24x7 Availability: Work in a 24x7 shift environment to ensure continuous customer support coverage.
- Communication Skills: Demonstrate excellent verbal and written communication skills in English to effectively communicate with customers.
- Documentation: Maintain accurate and detailed records of customer interactions, including issues raised and resolutions provided.
- Product Knowledge: Develop a good understanding of the products and services to assist customers effectively.
- Collaboration: Collaborate with team members and other departments to resolve customer issues promptly
Skills & Qualifications:
- A graduate degree, excluding qualifications in Technical Support.
- English& Hindi language proficiency is a must.
- Strong communication and interpersonal skills.
- Ability to work in a 24x7 shift environment.
- Customer-focused with a positive attitude..
Able to communicate both written and verbal Key Attributes:
- Positive attitude & Quick Learner
- Excellent interpersonal and communication skills.
- Strong decision-making and problem-solving abilities.
- Ability to manage multiple tasks simultaneously and prioritize effectively
-
Customer Support Executive
1 day ago
Jaipur, Rajasthan, India Kasturi for Her Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionWe suggest you enter details hereRole DescriptionThis is an internship role for a Customer Support Executive located on-site in Jaipur. The Customer Support Executive will be responsible for handling customer inquiries, providing online and technical support, ensuring customer satisfaction, and enhancing the overall customer service...
-
Customer Support Executive
1 week ago
Jaipur, Rajasthan, India Eventrics Multi Tasking Solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive based in Jaipur. The Customer Support Executive will be responsible for handling customer queries, ensuring customer satisfaction, providing online support, addressing complaints, and offering technical support. Day-to-day...
-
Customer Support Executive
2 weeks ago
Jaipur, Rajasthan, India Happy Staffers Full time ₹ 3,00,000 - ₹ 4,00,000 per yearJob Title: Customer Support ExecutiveType: Full-time | 6 Days | 9-hr Day ShiftSalary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:We are hiring Customer Support Executives to handle 150–200 outbound calls daily for lead generation and client assistance. Responsibilities include managing customer queries and maintaining CRM records. No sales...
-
Customer Support Executive
1 day ago
Jaipur, Rajasthan, India Mr N Mrs Pet Full time ₹ 3,00,000 - ₹ 4,00,000 per yearAbout Us:Mr n Mrs Pet, a leading pet store, is seeking a dedicated and customer-focused Customer Support Executive to provide excellent service, assist customers with their queries, and ensure a seamless experience.Responsibilities:Assist customers with inquiries about pets, products, and services.Provide guidance to customers on selecting pets such as dogs,...
-
Customer Support Chat Executive
2 weeks ago
Jaipur, Rajasthan, India Ambitious Global services Full time ₹ 27,00,000 - ₹ 42,00,000 per yearCustomer Support Executive – International Voice & Chat (English | Jaipur | ₹27 - ₹35K)Location:Jaipur, Rajasthan (Work from Office)Relocation Support Available for PAN India CandidatesSalary & Perks:₹27,000 – ₹35,000/month (Fixed)Relocation BonusFree Hotel Stay for 14 DaysFull Training ProvidedCareer Growth with Global ClientsWhy You Should...
-
Back End customer support executive
7 days ago
Jaipur, Rajasthan, India Infinbuy Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionInfinbuy is a next-generation fast growing buyer-seller b2b platform designed to transform commerce in India. Our purpose-built, trust-first marketplace ensures complete transparency,easy of doing. By creating a transparent and accessible platform, Infinbuy is revolutionizing the Indian digital marketplace.Role DescriptionThis is a...
-
English Customer Support
1 day ago
Jaipur, Rajasthan, India Ambitious Global services Full time ₹ 3,24,000 - ₹ 4,20,000 per yearJob Title: Customer Support Executive – Voice & Chat | Work from Office | Jaipur | ₹35K | Freshers WelcomeStart Your International Career in Jaipur Work in Voice & Non-Voice (Chat) Process | ₹27K–₹35K/Month | Free Stay + Relocation BonusLooking to start or grow your career in international customer support? We're hiring freshers and experienced...
-
Customer Support Executive
3 days ago
Jaipur, Rajasthan, India Nexera Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionNexera.Health is an end-to-end healthcare concierge designed to meet the unique needs of corporate organizations across Southeast Asia and the Indian markets. We use a technology-first approach to redefine how companies manage employee health and wellness. Our services cover the entire healthcare journey, from preventive diagnostics to...
-
Customer Support Executive
2 days ago
Jaipur, Rajasthan, India BMT Events and Happening Solutions Full time ₹ 2,40,000 - ₹ 4,20,000 per yearWe specialize in connecting top-tier talent with companies looking for skilled,motivated, and passionate professionals. Our approach is tailored to both, meet theneeds of businesses and support candidates in finding roles where they can thrive.The Role: The role typically involves handling both inbound and outbound customerinteractions. In this role, you...
-
Jaipur, Rajasthan, India Ambitious Global services Full time ₹ 3,24,000 - ₹ 4,20,000 per yearJob Tile: Customer Support Executive – International Voice & Chat Process | JaipurJoin one of the fastest-growing international customer service teams in JaipurWe are hiring Customer Support Executives for Voice & Non-Voice (Chat & Email) processes. If you are fluent in English and ready to work from office, this is your chance to start a high-paying,...