Customer Support executive
3 hours ago
Join our customer support team We're looking for friendly, fast learners who can assist customers through voice and chat. If you have a passion for solving problems and delivering great service, this job is for you
What You'll Do:
Help customers with product info, orders, tracking, returns, and more
Resolve complaints quickly and professionally
Ensure customer satisfaction in every interaction
Work on both voice and chat support
What We're Looking For:
12th pass / Graduate – Any stream
Good English communication skills
Typing speed – Decent and accurate
A positive attitude and willingness to learn
Problem-solving mindset
Experience in chat and voice support is a plus, but freshers are welcome
We Also Welcome Applications From:
Customer Care Executive, Customer Support Representative, Support Specialist, or anyone with similar experience
Full-time
experienced / Freshers can also apply
English (required)
Roles and responsibilities:
Provide accurate information about products, services, pricing, and promotions.
Assist customers with order placement, tracking, cancellations, and returns.
Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
*Requirements:*
12th/any Graduate
Good Communication skills preferred
Good typing speed.
Positive attitude towards customer handling
Problem solving skills
Experience required min 6 months and above.
Prefer candidate who has a chat and voice support experience.
We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist
Exp- fresher - 1 year
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