Customer Support Executive
6 hours ago
Company Description
Aachho is a premier brand that showcases a luxurious handcrafted ethnic collection inspired by the timeless heritage of Rajasthan. The brand brings together the vibrant diversity of Indian traditions and contemporary clothing for modern lifestyles. By blending cultural richness with fashion, Aachho introduces exquisite hand block prints and authentic Indian craftsmanship. Rooted in tradition and inspired by cities across India, Aachho creates a unique fusion of art and modernity for today's community.
Role Description
This is a full-time, on-site role for a Customer Support Executive located in Jaipur. The Customer Support Executive will handle day-to-day customer inquiries, ensure customer satisfaction, and provide support. Responsibilities include resolving customer issues, addressing queries with professionalism, and maintaining excellent communication to enhance the customer experience.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Experience with Online Support
- Strong communication and problem-solving abilities
- Ability to work in a fast-paced environment and manage multiple tasks effectively
- Familiarity with e-commerce or fashion retail industries is a plus
- Proficiency in written and verbal English; multilingual skills are an advantage
- Bachelor's degree in any field or relevant work experience
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