Customer Support Executive
4 hours ago
Suncrypto, a leading cryptocurrency exchange platform, is seeking a passionate and dedicated Customer Support Executive to join our dynamic team. We are looking for a highly motivated individual with excellent communication and problem-solving skills to provide exceptional customer service. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and resolving their queries efficiently. You will be responsible for handling inbound customer inquiries through various channels like email, chat, and phone calls. This role demands a strong understanding of basic cryptocurrency concepts and a commitment to staying updated with the latest industry trends. You will be working in a fast-paced environment, interacting with a diverse customer base and addressing their concerns promptly. A positive attitude, patience, and the ability to work effectively under pressure are essential for success in this role. Your primary objective will be to provide timely and accurate information to our customers, guiding them through the platform's features and resolving any technical or account-related issues they encounter. You will also contribute to building a strong customer relationship by providing personalized support and fostering a positive brand experience. This role offers an excellent opportunity to learn and grow within the exciting world of cryptocurrency.
Requirement:
- Minimum 0-1 year of experience in customer support or a related field.
- Excellent communication and interpersonal skills.
- Basic understanding of cryptocurrency concepts.
- Strong problem-solving abilities.
- Ability to work effectively in a fast-paced environment.
Role and responsibility:
- Responding promptly and effectively to customer inquiries via email, chat, and phone calls.
- Providing accurate and helpful information regarding Suncrypto's platform, products, and services.
- Troubleshooting and resolving customer technical issues and account-related concerns.
- Escalating complex issues to the appropriate internal teams when necessary.
- Maintaining a positive and professional demeanor while interacting with customers.
- Contributing to the development of knowledge base articles and FAQs.
- Staying updated on the latest cryptocurrency trends and regulations.
Job Type: Full-time
Pay: ₹14, ₹22,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Do you have any exposure with payment gateways?
Experience:
- Customer support: 1 year (Required)
- crypto: 1 year (Required)
Language:
- English (Required)
-
Customer Support Executive
4 weeks ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Customer Support Executive
3 weeks ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Customer Support Executive
3 weeks ago
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeWe are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:- Handle international customer calls efficiently and professionally.- Understand customer needs and provide...
-
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full timeWe are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support. Job Responsibility: Handle international customer calls efficiently and professionally. Understand customer needs and provide...
-
Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,78,000 - ₹ 4,20,000 per yearWe are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:Handle international customer calls efficiently and professionally.Understand customer needs and provide...
-
Customer Care Executive
2 days ago
Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,50,000 - ₹ 4,50,000 per yearRole & responsibilitiesRoles and responsibilities* Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat.* Process customer orders, answer questions about products/services, and address concerns in a timely manner.* Maintain accurate records of customer interactions using CRM software.* Escalate complex issues to senior...
-
Customer Support Executive
7 days ago
Jaipur, Rajasthan, India Kasturi for Her Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionWe suggest you enter details hereRole DescriptionThis is an internship role for a Customer Support Executive located on-site in Jaipur. The Customer Support Executive will be responsible for handling customer inquiries, providing online and technical support, ensuring customer satisfaction, and enhancing the overall customer service...
-
Customer Support Executive
5 days ago
Jaipur, Rajasthan, India Label Flavia Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionLabel Flavia, a brand by House of Attire Pvt Ltd, combines elegance, comfort, and modern fashion sensibilities. We believe fashion is an expression of personality and confidence. Our collections feature high-quality fabrics and contemporary styles, ranging from casual chic to sophisticated outfits for special occasions. Label Flavia...
-
Payment Collection Executive
5 days ago
Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 4,00,000 - ₹ 6,00,000 per yearThe candidateRole & responsibilitiesThe Payment Collection Process Officer is responsible for managing and executing the collection of outstanding payments from clients or customers. This role ensures timely recovery of dues, maintains accurate records, and supports financial health by minimizing overdue accounts.Preferred candidate profileQualification:...
