Customer Support Executive
3 days ago
Customer Support Executive
Location: Jagatpura (Jaipur)
Industry: Automobile / Smart Helmets / Consumer Tech
Experience: 1–3 Years
Employment Type: Full-time
Job Summary
We are seeking a proactive and empathetic Customer Support Executive to manage customer queries, resolve issues, and ensure a seamless post-sales experience. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to handle pressure professionally.
Key Responsibilities
- Handle incoming customer queries via phone, email, WhatsApp, and other platforms.
- Provide accurate information about products, services, warranties, and return policies.
- Coordinate with internal teams (warehouse, service, R&D) to resolve customer issues.
- Maintain detailed records of customer interactions, complaints, and resolutions.
- Follow up with customers to ensure their issues are resolved and they are satisfied.
- Support order tracking, replacement, and refund-related queries.
- Manage CRM software for logging support tickets and updating status.
- Escalate complex issues to the relevant departments promptly.
- Share weekly reports on customer satisfaction and support metrics.
- Assist in collecting customer feedback and suggesting process improvements.
Required Skills
- Strong communication and interpersonal skills (Hindi & English mandatory).
- Patience and problem-solving attitude.
- Familiarity with CRM tools, ticketing software, and MS Office.
- Ability to multitask and work under pressure.
- Basic knowledge of e-commerce and logistics will be a plus.
-
Customer Care Executive
3 days ago
Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,50,000 - ₹ 2,50,000 per yearKey Responsibilities:Handle inbound calls/emails/chats to address customer queries, requests, and complaints in a professional manner.Make outbound follow-up calls for unresolved issues, service confirmation, or customer satisfaction surveys.Provide accurate information about products, services, policies, and procedures.Maintain customer records and update...
-
Customer Support executive
5 days ago
Jaipur, Rajasthan, India Onactive@Shri123 Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJoin our customer support team We're looking for friendly, fast learners who can assist customers through voice and chat. If you have a passion for solving problems and delivering great service, this job is for youWhat You'll Do:Help customers with product info, orders, tracking, returns, and moreResolve complaints quickly and professionallyEnsure customer...
-
Customer Support Executive
5 days ago
Jaipur, Rajasthan, India pixellab Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany Description, founded in 2022, is a creative digital agency committed to transforming brands through innovation and expertise. We specialize in delivering impactful digital experiences by building engaging narratives and connecting with the right audiences. Our mission is to elevate digital presence and drive growth with creativity at the core. At ,...
-
Customer Support Executive
1 week ago
Jaipur, Rajasthan, India Aachho Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionAachho is a premier brand that showcases a luxurious handcrafted ethnic collection inspired by the timeless heritage of Rajasthan. The brand brings together the vibrant diversity of Indian traditions and contemporary clothing for modern lifestyles. By blending cultural richness with fashion, Aachho introduces exquisite hand block prints...
-
Customer Support Executive
6 days ago
Jaipur, Rajasthan, India Cosa Nostraa Full time ₹ 3,00,000 - ₹ 4,00,000 per yearCompany DescriptionCosa Nostraa, founded in 2019, is dedicated to revolutionizing men's fashion accessories through unique, handcrafted designs. Based in Rajasthan, we collaborate with skilled local artisans to create pieces that blend precision craftsmanship with the charm of antique oxidization and texturing, resulting in a distinct vintage appeal. Our...
-
Customer Support Executive
3 days ago
Jaipur, Rajasthan, India Happy Staffers Full time ₹ 15,000 - ₹ 25,000 per yearJob Title: Customer Support ExecutiveType: Full-time | 6 Days | 9-hour Day ShiftSalary: Up to ₹ 25,000Job Description:We are hiring Customer Support Executives to handle outbound calls, assist customers with queries, and update CRM records. The role focuses on delivering smooth and efficient customer service with no sales targets.Requirements:Graduate /...
-
Customer Support Executive
2 weeks ago
Jaipur, Rajasthan, India Happy Staffers Full time ₹ 3,00,000 - ₹ 4,00,000 per yearJob Title: Customer Support ExecutiveType: Full-time | 6 Days | 9-hr Day ShiftSalary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:We are hiring Customer Support Executives to handle 150–200 outbound calls daily for lead generation and client assistance. Responsibilities include managing customer queries and maintaining CRM records. No sales...
-
Customer Support Executive
1 day ago
Jaipur, Rajasthan, India Professional Softec Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for Customer Support Executive for Taxation software company. Candidates with good communication skills and similar experience are preferred. Fresher's Commerce Males graduates can also apply.
-
Executive
1 week ago
Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,56,000 - ₹ 1,68,000 per yearShare your details in this format ---Name--Contact--DOB--Qualification --Mail I'd --Aadhar no.--Location --Experience --Wi-Fi --Laptop --I5 processor--Please fill all the details then we can consider your application for the process.Description of process :-Roles & Responsibilities :-As a Customer Care Executive, you'll handle customer queries and resolve...
-
Customer Support Executive
1 day ago
Jaipur, Rajasthan, India Suci Global Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are hiring Customer Support Executive for one of our client based out of Jaipur.Candidate should have min 6 months of experience in International Voice process.Should be an immediate Joiner.Intrested candidate can share their cv to