HR Operation Manager

8 hours ago


Vadodara, Gujarat, India MNR solutions pvt Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role – HR Operation Manager

Location: Vadodara

Experience: Years

Work Mode – Work from office

Key Responsibilities:

  • Manage client relationships and ensure high levels of service quality and satisfaction. Periodic meet with them to address both parties issues and possibilities of overcoming operational challenges.

  • Oversee fleet management to maintain vehicle availability, utilization, and operational efficiency.

  • Monitor rider and team attendance, shift adherence, punctuality, and discipline. Making it sure all the punch-ins and Outs has been marked on Evify apps.

  • Ensure effective time management and seamless execution of daily operations through Evify App.

  • Assign and oversee tasks and responsibilities across city teams, including Operations, Fleet, and Recruitment.

  • Review daily reports from teams and ensure accountability for performance and deliverables.

  • Drive operational performance and ensure achievement of defined targets within stipulated timelines.

  • Coordinate with clients and riders, addressing grievances promptly and effectively.

  • Maintain existing client and rider relationships while working on expansion and growth opportunities.

  • Record, organize, and maintain all operational and performance-related data.

  • Conduct training sessions for both team members and riders to enhance efficiency and compliance

Job Type: Full-time

Work Location: In person


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