HR Operation Manager
19 hours ago
Role – HR Operation Manager
Location: Vadodara
Experience: Years
Work Mode – Work from office
Key Responsibilities:
Manage client relationships and ensure high levels of service quality and satisfaction. Periodic meet with them to address both parties issues and possibilities of overcoming operational challenges.
Oversee fleet management to maintain vehicle availability, utilization, and operational efficiency.
Monitor rider and team attendance, shift adherence, punctuality, and discipline. Making it sure all the punch-ins and Outs has been marked on Evify apps.
Ensure effective time management and seamless execution of daily operations through Evify App.
Assign and oversee tasks and responsibilities across city teams, including Operations, Fleet, and Recruitment.
Review daily reports from teams and ensure accountability for performance and deliverables.
Drive operational performance and ensure achievement of defined targets within stipulated timelines.
Coordinate with clients and riders, addressing grievances promptly and effectively.
Maintain existing client and rider relationships while working on expansion and growth opportunities.
Record, organize, and maintain all operational and performance-related data.
Conduct training sessions for both team members and riders to enhance efficiency and compliance
Job Type: Full-time
Work Location: In person
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