L&D Manager

5 days ago

Mumbai, Maharashtra, India Loop Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Job Title: Manager / Deputy Manager – L&D (Growth Teams)

Location:
Mumbai / Bangalore

About Loop

Loop is on a mission to simplify healthcare and insurance for India's workforce. We're building a future where organizations empower their people to live healthier, more productive lives. Our Growth teams play a critical role in driving this mission forward by helping businesses understand, adopt, and benefit from our solutions.

We are looking for an
L&D Manager for Growth
– someone who is passionate about developing people, sharpening skills, and enabling teams to consistently perform at their best.

About the Role

As the
L&D Manager for Growth Teams
, you will directly coach and train employees to enhance individual performance and elevate team capability. You'll work closely with Sales leadership to design, implement, and track performance-driven training programs that build confidence, consistency, and compliance across our client-facing teams.

This is a
high-impact role
where your success will directly influence revenue outcomes, client satisfaction, and organizational growth.

Key Responsibilities

  • Lead Onboarding Programs:
    Own onboarding and ramp-up initiatives for Growth teams, ensuring new hires quickly gain confidence, capability, and compliance.
  • Performance-Driven Training:
    Identify skill gaps through performance assessments and deal reviews. Deliver targeted coaching and structured training for continuous improvement.
  • Data-Driven Insights:
    Create dashboards and processes to track training effectiveness, adoption, and ROI of learning initiatives.
  • Content Development:
    Design and deploy relevant content (guides, videos, best practices, case studies, insurance guidelines) tailored for Growth teams.
  • Cross-Functional Collaboration:
    Partner with Sales, Pricing, Servicing, and other functions to ensure smooth deal execution and client onboarding.
  • Client Insights to Training Plans:
    Translate feedback from Client QBRs, engagement data, and escalations into effective training interventions.

Qualifications & Skills Education:
Bachelor's degree in Business, Sales, HR, or related field (or equivalent experience).

Experience:

  • 5+ years of experience in Learning & Development, Coaching, or related functions.
  • Strong exposure to
    sales training, customer success enablement, or account management
    (insurance/health-tech experience preferred).
  • Proven track record of building and executing training frameworks in a fast-paced, high-growth environment.

Why Join Loop?

  • Work at the intersection of healthcare, technology, and people development.
  • High ownership role where your work directly drives business outcomes.
  • Collaborative culture with sharp, motivated peers.
  • Competitive compensation and growth opportunities.

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