Manager - L&OD

5 hours ago

Mumbai, Maharashtra, India Crisil Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Role: Manager – L&OD- HR

Objective: Design, implement and manage learning programs for employee capability building, drive initiatives for enhancing organizational effectiveness, fulfill regulatory obligations from a learning / training standpoint.

Responsibilities:

  • Partner in conducting training need analysis to identify skill-gaps and areas of development across levels, businesses and functions
  • Conceptualize, design and deliver / facilitate high-impact training programs and development journeys through internal and external interventions, in the areas of behavioral, domain, technical, regulatory and leadership training.
  • Deploy various methodologies and tools of learning effectively – ILT, VILT, blended, tools such as e-learning, videos, case-studies, collaborative learning, mentoring, coaching, use of virtual learning bots, etc.
  • Curate, create and maintain engaging and up-to-date training content and resources.
  • Conduct training for identified behavioral programs for junior to mid level
  • Establish training effectiveness measurement for programs, track and publish effectiveness metrics and business impact of training to management and stakeholders
  • Be up to date on market trends in future ready skilling and drive future-ready learning agenda (Gen AI, latest technology and adjacent skills learning) across the organization
  • Ensure that the function is at all times aligned to SOPs and audit requirements
  • Drive initiatives around Organization Building such as values dissemination, competencies, change management, etc.
  • Facilitate the administration of employee engagement surveys, partner in employee awareness, action planning and deliver resultant initiatives
  • Drive flagship recognition programs by managing end-to-end process
  • Track functional budget, spends and manage provisioning. Always Have an oversight on budget to ensure cost efficiencies.
  • Select, manage and evaluate learning and OD vendors and consultants. Strive for maximizing value through strong partnerships.
  • Oversee and optimize the use of Learning Management System (LMS) and other learning technologies
  • Manage data and analytical cuts on learning coverage, outreach, demographics and effectiveness for stakeholder, management and regulatory reporting.
  • Effective team management by driving performance and collaboration, engaging and developing team.

Qualifications and Skills:

  • 10-12 years of progressive experience in Learning and OD roles
  • Master's Degree in HR, Business Management
  • Additional certifications or qualifications in facilitation skills (Trainer certification), organization development, psychometric instruments, behavioral / leadership areas will be desirable
  • Strong knowledge of OD principles and instructional design models
  • Excellent communication, presentation, facilitation and interpersonal skills
  • Proficiency with LMS and e-learning authoring tools
  • High learning agility
  • High degree of operational excellence
  • Proven experience and expertise in data orientation and analytical skills. Proficiency in MS Excel
  • Effective stakeholder management, influencing skills
  • Strong aptitude for new technologies and future skills. Inclination and ability to implement and drive future skilling
  • Ability to think strategically – linking L&OD programs with business goals

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