Operations Manager

1 day ago

Mumbai Metropolitan Region, India D MarketinG Ecommerce Growth Agency Full time ₹ 12,00,000 - ₹ 18,00,000 per year

Company Description

  • Jijau Enterprises is a fast-growing company with two trusted brands:
  • GomyGPS – AIS 140 GPS tracking, fleet solutions, and compliance services.
  • SPDTG – AI-driven school management & RFID attendance solutions.
  • We work with leading clients such as Everest Fleet (Uber's largest fleet partner in India) and multiple schools & institutions across India.

Role Description

This is a full-time, on-site role located in the MBP Mahape Navi Mumbai for an Operations Manager. The Operations.

  • Ensuring backend & field teams follow processes for renewals, new installations, agent orders, and payments.
  • Building and maintaining Google Sheets / MIS dashboards for daily reporting.
  • Preparing daily compliance reports for management.
  • Supervising backend staff (renewal desk, new install desk, agents desk, accounts).
  • Coordinating with technicians through the Dispatch Board and verifying job closure proofs.
  • Monitoring agent credit & payment follow-ups to reduce financial risk.

Key Responsibilities

  • Check all employee entries in MIS (Renewals, New Installs, Payments, Certificates).
  • Track technician job allocation & proof submission.
  • Generate and share Daily Report (by 7 PM) with management.
  • Ensure payments are logged in MIS before closure ("No MIS, No Closure" rule).
  • Monitor agent dues and trigger automated follow-ups.
  • Conduct weekly staff training on SOP compliance.
  • Identify process gaps and recommend improvements.

Qualifications

  • Strong leadership, management, and team-building skills
  • Strong knowledge of Google Sheets / Excel (formulas, pivot tables, dashboards).
  • Excellent problem-solving and decision-making abilities
  • Outstanding communication and interpersonal skills
  • Ability to analyze performance metrics and implement improvements
  • Proficiency in using operations management software.
  • Minimum of 5 years of experience in operations management or a related field
  • Bachelor's degree in Business Administration, Operations Management, or related field; advanced degree preferred
  • Excellent communication & team supervision skills.

What we offer

Salary ₹25,000 – ₹30,000/month.

Opportunity to work with a fast-scaling company.

Growth path to Operations Head as company expands.

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