Operations Manager

6 days ago

Mumbai Metropolitan Region, India Miko Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Location:
Mumbai

Experience:
5+ years

Department:
Sales Operations

About Miko
Miko is a leading consumer robotics company on a mission to make learning fun and accessible for children through AI-powered companion robots. Founded by IIT Bombay alumni, Miko combines advanced robotics, artificial intelligence, and playful learning to engage children across 140+ countries. Our flagship products —
Miko 3
and
Miko Mini
— are redefining the future of AI-driven consumer tech for families worldwide.

Role Overview
We are seeking a highly organized and detail-oriented
Operations Manager / Merchandising PM
to support Miko's Sales team in the execution of all
physical, sales-related projects and programs
. This role is
critical
in ensuring that retail fixtures, exhibition setups, and other large-scale retail initiatives are delivered
on time, within budget, and to the highest quality standards
.

Core Focus & Deliverables

  • Project Management: Plan, manage, and coordinate all sales-related projects including retail fixtures, exhibition booths, in-store campaigns, and large-scale retail programs.
  • Timely Execution: Ensure that all projects are delivered on schedule and meet quality and budgetary specifications.
  • Vendor & Logistical Management: Coordinate with vendors, suppliers, and internal stakeholders to ensure smooth project execution.
  • Cross-functional Support: Collaborate with Sales, Marketing, and Operations teams to ensure all physical initiatives align with brand and business objectives.
  • Continuous Improvement: Identify opportunities to streamline processes, improve efficiency, and enhance the execution of retail programs.

Non-Negotiable Requirements

  • Gender Requirement: Female candidates only.
  • Retail Exposure: Proven experience in retail operations, merchandising, or project management related to physical retail environments.
  • Project Management Skills: Demonstrated ability to manage complex physical projects (fixtures, exhibitions, activations) under tight deadlines.
  • Vendor & Logistics Expertise: Strong vendor management, coordination, and logistical planning skills.

Skills & Competencies

  • Excellent organizational and multitasking abilities.
  • Strong problem-solving and decision-making skills.
  • Attention to detail and commitment to delivering high-quality results.
  • Effective communication and collaboration skills across cross-functional teams.
  • Ability to thrive in a fast-paced, high-pressure environment.

Why Join Miko

  • Opportunity to lead and execute large-scale retail projects for a globally recognized consumer tech brand.
  • Work in a dynamic, high-growth environment with global exposure.
  • Collaborate with innovative teams driving the future of AI-powered learning and robotics.
  • Make a direct impact on brand visibility, retail execution, and sales success.

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