Operations Manager

7 days ago

Mumbai Metropolitan Region, India GLOBELANCE Full time ₹ 20,00,000 - ₹ 25,00,000 per year

About The Opportunity
Operating in the Financial Services sector with a focus on Banking and Foreign Exchange operations, this role supports cross-border payments, treasury processing, and FX product lifecycle management for institutional and corporate clients across India. The function drives operational excellence, regulatory compliance, and high STP rates across spot, forward and swap transactions.

Role Title:
Forex Operations Manager (Primary standardized title: Forex Operations Manager)

Location:
India (On-site)

Role & Responsibilities

  • Own end-to-end forex operations for spot, forward and swap trades—manage confirmations, settlement, and reconciliation to ensure on-time execution and accurate accounting.
  • Manage daily treasury and nostro/vostro reconciliations, liquidity monitoring, and intraday funding to optimise cash flows and mitigate settlement risk.
  • Ensure strict adherence to FEMA, RBI guidelines, AML/CFT and KYC requirements; coordinate transaction monitoring, suspicious activity reporting, and audits with Compliance.
  • Lead, coach and performance-manage the operations team; define KPIs, run root-cause analysis for exceptions, and drive process improvements to increase STP and reduce TAT.
  • Oversee vendor and banking partner SLAs, resolve trade disputes and exceptions, and maintain incident management protocols to minimise customer impact.
  • Partner with Product, Sales and Technology to implement system upgrades (SWIFT, ISO 20022), automation (RPA) and reconciliation tools to scale operations.

Skills & Qualifications
Must-Have

  • 7+ years of hands-on experience in forex operations, treasury operations or banking operations within banks, NBFCs or payment firms.
  • Deep working knowledge of SWIFT messaging, nostro reconciliation and FX settlements.
  • Proven understanding of FEMA, RBI guidelines and AML/CFT frameworks applicable to FX transactions.
  • Experience with core banking systems and reconciliation platforms; ability to manage vendor integrations and bank connectivity.
  • Track record of leading teams, setting operational KPIs and delivering measurable improvements in STP, SLA and exception rates.
  • Strong stakeholder management—experience collaborating with treasury, sales, compliance and technology teams.

Preferred

  • Exposure to automation tools or RPA (UiPath/Automation Anywhere) for operational workflows.
  • Experience with market data platforms such as Refinitiv Eikon or Bloomberg for pricing and trade validation.
  • Relevant certifications (e.g., NISM treasury/derivatives, ACT treasury certification) or prior experience in international banking operations.

Benefits & Culture Highlights

  • Hands-on leadership role in a fast-paced financial operations function with clear scope to drive automation and process reengineering.
  • Collaborative, outcomes-driven culture with exposure to cross-functional stakeholders and product owners.
  • Competitive compensation, performance-linked incentives and opportunities for professional development in treasury and FX domains.

To apply, please submit your CV highlighting forex/treasury operations experience, systems exposure (SWIFT, reconciliation tools) and examples of process improvements or automation initiatives you have led.

Skills: compliance,nostro reconciliation,banking,management,operations,forex

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