Customer Service

3 days ago

Andheri, Maharashtra, India Austral International Co. Full time ₹ 2,50,000 - ₹ 4,20,000 per year

Job Title:

Customs Clearance Customer Service Executive

Location:

Mumbai

Experience:

2– 5 years

Salary:

2.5 – 4.20 LPA (based on experience)

Job Summary:

We are hiring a proactive and detail-oriented Customs Clearance Customer Service Executive to join our team in Mumbai. The candidate will assist clients with customs clearance procedures, ensure documentation is accurate, and coordinate with customs authorities, freight forwarders, and internal teams to ensure smooth import and export operations. Strong communication skills, problem-solving ability, and attention to detail are essential for this role.

Key Responsibilities:

Support clients in preparing and submitting customs documentation like invoices, packing lists, and certificates of origin

Ensure compliance with customs laws, duties, and tariff structures

Track shipments and provide regular updates to customers

Coordinate with customs officials, shipping lines, freight forwarders, and warehouses to expedite clearance

Resolve shipment issues, discrepancies, and customer complaints promptly

Maintain accurate records and documentation

Assist in audits and reporting as required

Stay informed about changing regulations and compliance requirements

Skills & Requirements:

Excellent communication and customer handling skills

Basic understanding of customs clearance, import/export documentation, and compliance

Strong problem-solving and analytical skills

Ability to multitask and work efficiently under pressure

Proficient in MS Office (Excel, Word, Outlook)

Detail-oriented with a focus on accuracy

Prior experience in logistics, freight forwarding, or shipping is an advantage but not mandatory

Educational Qualification:

  • Graduation in related field

Benefits:

Competitive salary package

Learning opportunities in logistics and international trade

Dynamic and supportive work environment

Career growth prospects

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Work Location: In person

  • Customer Service

    2 weeks ago

    Andheri, Maharashtra, India Wings Global Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job OverviewWings Global Services is seeking a Junior Customer Service Representative to join our team in Andheri. This full-time position requires 1 to 3 years of experience. The successful candidate will provide outstanding customer support, leveraging email and live chat channels. If you possess a knack for resolving conflicts and handling complaints with...

  • Customer Service

    2 weeks ago

    Andheri, Maharashtra, India Wings Global Services Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job OverviewWe are seeking a Junior Customer Service professional for our Chat and Email Process based in Mumbai. The position requires a minimum of 1 to 3 years of experience in customer support. This full-time role is integral to maintaining our standards of excellence in customer communication, ensuring satisfaction across various client...

  • Customer Service

    2 weeks ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 46,08,000 per year

    Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

  • Customer Service

    2 weeks ago

    Andheri, Maharashtra, India Aastral Global Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Job Title: Customer Service Executive – Custom ClearanceCompany: Capricorn LogisticsExperience: 2 to 5 yearsLocation: AndheriJob Description:Capricorn Logistics is seeking a proactive and detail-oriented Customer Service Executive with experience in customs clearance operations. The ideal candidate will have a strong background in logistics/freight...

  • Customer Service Executive

    2 weeks ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 4,20,000 - ₹ 5,40,000 per year

    Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

  • Customer Service Executive

    2 weeks ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 3,00,000 - ₹ 3,80,000 per year

    Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

  • Escalation Customer Service

    2 weeks ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 3,96,000 - ₹ 4,20,000 per year

    Service Recovery Executive (Escalation) at , you will be responsible for handling escalated customer complaints and resolving complex issues efficiently. Your primary role will be to address concerns that regular support teams could not resolve, ensuring that customers have a positive experience and that any service issues are promptly corrected.Key...

  • International Customer Service

    2 weeks ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 3,60,000 - ₹ 4,50,000 per year

    Dear Candidate,Role: VIP Consultant VIP ShaadiAbout the Team: Personalised ServiceThink of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether...

  • Customer Services Engineer

    3 days ago

    Andheri, Maharashtra, India YTPS HR Services Full time ₹ 7,80,000 - ₹ 9,00,000 per year

    Department: Customer ServiceExperience Required: 7–10 years in customer support, preferably in GPS, Telematics, or IoThardware domainsIndustry Preference: GPS Devices, Telematics, IoT Devices, Automotive Electronics, WirelessCommunication SolutionsRole Summary:We are looking for an experienced and customer-centric Manager – Customer Support to lead...

  • Customer Service Representative

    1 week ago

    Andheri, Maharashtra, India Plixlife Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Key Responsibilities:Customer Contact: Proactively call customers to verify delivery details and resolve nondelivery issues. Issue Resolution: Identify the root cause of delivery failures and work with logistics partners to resolve them promptly.Documentation: Maintain accurate records of customer interactions, delivery issues, and resolutions. Feedback...