
Customer Service
12 hours ago
Job Title: Customer Service Executive – Custom Clearance
Company: Capricorn Logistics
Experience: 2 to 5 years
Location: Andheri
Job Description:
Capricorn Logistics is seeking a proactive and detail-oriented Customer Service Executive with experience in customs clearance operations. The ideal candidate will have a strong background in logistics/freight forwarding companies and CHA (Customs House Agent) experience.
Key Responsibilities:
- Liaise with CHA, shipping agents, and clients to ensure smooth customs clearance.
- Handle documentation for imports/exports and ensure compliance with regulatory requirements.
- Provide timely updates to clients regarding shipment status and clearance timelines.
- Resolve customer queries and issues related to customs clearance.
- Coordinate with internal teams to streamline processes and maintain operational efficiency.
Key Skills:
- CHA experience with freight forwarding or logistics operations.
- Strong knowledge of import/export documentation and customs regulations.
- Excellent communication and customer handling skills.
- Problem-solving and coordination skills.
- Ability to work under deadlines and handle multiple shipments simultaneously.
Educational Qualification:
- Graduate in any discipline (Logistics/Import-Export specialization preferred).
Preferred Background:
- Candidates from logistics/freight forwarding companies with hands-on CHA experience.
Job Types: Full-time, Permanent
Pay: ₹400, ₹500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
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