International Customer Service

2 days ago

Andheri, Maharashtra, India Shaadi Full time ₹ 3,60,000 - ₹ 4,50,000 per year

Dear Candidate,

Role: VIP Consultant VIP Shaadi

About the Team: Personalised Service

Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, were the go-to team when it really matters.

Your Mission as a VIP Consultant

If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy — this is your calling

As a VIP Consultant, you'll work closely with our HNI clients, ensuring their experience is seamless,

personal, and truly premium. You'll need empathy, patience, and a touch of matchmaking magic

What You'll Do

  • Be the dedicated relationship partner for VIP Shaadi members post-sale
  • Understand member preferences and help identify their ideal match
  • Call and connect with high-quality prospects on behalf of the member
  • Set up mutually consented meetings between potential matches
  • Ensure timely renewals and proactive engagement throughout their journey
  • Guide, counsel, and support the member like a true partner in their search
  • Maintain high service standards, timely resolutions & meticulous documentation
  • Handle escalations with grace, maturity, and solutions-focused thinking
  • Respect diverse traditions, preferences, and cultural nuances in every interaction
  • Always go above and beyond to deliver the VIP promise

What You Bring to the Table

  • 1+ year of experience in customer service, client servicing or relationship management
  • A natural passion for people, relationships & making customers smile
  • Strong attention to detail + excellent organizational skills
  • High emotional intelligence and empathy
  • Infinite patience + persuasive communication
  • Clear, confident communication in English + any Indian language
  • Self-motivated and committed to exceeding customer expectations

Why Join Us

  • Work with India's leading matchmaking brand
  • Be a part of exclusive high-impact journeys for premium members
  • Learn, grow & thrive in a high-energy, customer-first culture
  • Every day is different, meaningful, and full of real human stories

Age Range: years

Job Types: Full-time, Permanent

Pay: ₹30, ₹37,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Customer service/Sales International: 1 year (Required)

Language:

  • English (Preferred)

Shift availability:

  • Night Shift (Preferred)

Work Location: In person

  • Ocean Import Customer Service

    5 days ago

    Andheri, Maharashtra, India Austral International Co. Full time ₹ 3,00,000 - ₹ 8,40,000 per year

    Job Title: Customer Service – Ocean ImportLocation: Andheri, MumbaiOpen Positions: 2 (Junior & Senior Level)About the RoleWe are looking for motivated and detail-oriented professionals to join our Customer Service – Ocean & Air Import team. The role involves managing end-to-end import operations, ensuring smooth coordination with clients, shipping lines,...

  • Customer Service

    7 days ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 2,50,000 - ₹ 3,70,000 per year

    Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

  • Customer Service

    2 days ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 46,08,000 per year

    Company Overview: is the world's largest matrimonial service, bringing people together for a lifetime of happiness. With a commitment to helping individuals find their life partners, has been a pioneer in the online matchmaking industry for over two decades. Join our dynamic team and play a crucial role in facilitating meaningful connections.Job...

  • Customer Service

    2 days ago

    Andheri, Maharashtra, India Aastral Global Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Job Title: Customer Service Executive – Custom ClearanceCompany: Capricorn LogisticsExperience: 2 to 5 yearsLocation: AndheriJob Description:Capricorn Logistics is seeking a proactive and detail-oriented Customer Service Executive with experience in customs clearance operations. The ideal candidate will have a strong background in logistics/freight...

  • Customer Service Representative

    1 week ago

    Andheri, Maharashtra, India Job Addiction Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Urgent Hiring – Customer Service Representative (TruMeds, Andheri)We are looking for experienced Customer Service Representatives at TruMeds, Andheri.Role: Customer Service RepresentativeLocation: Andheri, MumbaiQualification: HSC & aboveExperience: 6 months+ in Customer Service / Voice ProcessSalary: As per last drawn & interviewCommunication: Good...

  • Escalation Customer Service

    2 days ago

    Andheri, Maharashtra, India Shaadi Full time ₹ 3,96,000 - ₹ 4,20,000 per year

    Service Recovery Executive (Escalation) at , you will be responsible for handling escalated customer complaints and resolving complex issues efficiently. Your primary role will be to address concerns that regular support teams could not resolve, ensuring that customers have a positive experience and that any service issues are promptly corrected.Key...

  • Customer Support Intern

    4 days ago

    Andheri, Maharashtra, India MCaffeine Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    mCaffeine & Hyphen is looking for a passionate and driven Customer Support Intern to join our teamInternship Period : 3 Months Mandatory (Can be transitioned into a full time role)Responsibilities of the Candidate:Respond to customer inquiries and complaints in a timely and professional manner via calls, email, chat.Resolve customer issues efficiently and...

  • Customer Service Executive

    2 days ago

    Andheri, Maharashtra, India Admin Bright LLP Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for...

  • Customer Service Representative

    7 days ago

    Andheri, Maharashtra, India Finder consultanting Full time ₹ 1,72,800 - ₹ 3,00,000 per year

    We are looking for a Customer Service Representative to handle incoming calls from UK-based customers. The role includes responding to customer enquiries, providing guidance throughout the travel insurance policy issuance process, and ensuring prompt and professional resolution of queries.Key ResponsibilitiesHandle incoming calls from UK customersRespond to...

  • Customer Service

    5 days ago

    Andheri, Maharashtra, India Finder consultanting Full time ₹ 2,88,000 - ₹ 4,32,000 per year

    We are looking for a Customer Service Representative to handle incoming calls from UK-based customers. The role includes responding to customer enquiries, providing guidance throughout the travel insurance policy issuance process, and ensuring prompt and professional resolution of queries.Key Responsibilities Handle incoming calls from UK customers...