Relationship Manager

10 hours ago


Surat, Gujarat, India Doit Industries Limited Full time

Job Title: Relationship Manager

Company Name: Doit Industries Limited

Location: SURAT, Gujarat

Salary: ₹35,000 – ₹40,000 per month

Experience Required: 3 – 4 Years

Job Type: Full-time

Job Description

Doit Industries Limited is seeking an experienced and customer-oriented Relationship Manager to build strong client relationships, ensure customer satisfaction, and support business growth through effective coordination and communication.

Key Responsibilities

  • Build and maintain long-term relationships with clients
  • Understand customer requirements and offer appropriate solutions
  • Serve as the primary point of contact for client communication
  • Coordinate with internal departments for smooth service delivery
  • Identify opportunities for upselling and cross-selling
  • Handle client issues and ensure timely resolution
  • Maintain client records and prepare performance reports

Education Qualification

  • Bachelor's degree in Business Administration, Management, Marketing, or a related field
  • MBA or equivalent qualification will be an added advantage

Skills Required

  • Strong communication and interpersonal skills
  • Excellent client management and relationship-building abilities
  • Problem-solving and negotiation skills
  • Ability to multitask and manage time efficiently
  • Customer-focused and result-driven approach

Technical Skills

  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Experience with CRM software (Salesforce, Zoho, or similar tools)
  • Basic knowledge of data analysis and reporting
  • Ability to maintain and update customer databases
  • Familiarity with email communication tools and business software
  • Understanding of sales tracking and performance metrics

How to Apply

Contact Number:

Email ID:

Job Types: Full-time, Permanent

Pay: ₹35, ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Provident Fund

Work Location: In person



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