Client Relationship Manager
2 days ago
Summary: The Client Relationship Manager will be responsible for managing and enhancing relationships with clients, ensuring their satisfaction and addressing any concerns or issues. This role will be a key point of contact for clients, providing support and guidance to ensure their needs are met.
Roles and Responsibilities:
- Build and maintain strong relationships with clients
- Understand client needs and provide solutions
- Address client concerns and issues in a timely manner
- Collaborate with internal teams to ensure client satisfaction
- Identify opportunities to upsell or cross-sell products or services
- Track and report on client satisfaction and engagement
Qualifications:
- Bachelor's degree in Business Administration or related field
- 2-4 years of experience in client relationship management
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well under pressure and meet deadlines
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