CRM Kannada

3 days ago

Palavakkam Chennai Tamil Nadu, India Nibav Lifts Full time ₹ 18,00,000 - ₹ 54,00,000 per year

Job Title: CRM Executive

No. of Openings: 1(Kannada speaking candidate)

Location: Palavakkam, ECR, Chennai

Shift Timing: 9:00 AM to 7:00 PM

Experience Required: 1 to 4 years

Employment Type: Full-time

Industry: Home Elevators / B2C Sales

Department: Customer Relationship Management

About Us

At Nibav Lifts, we design and deliver world-class home elevators with a focus on aesthetics, safety, and convenience. With rapid growth across India, we are looking for enthusiastic CRM Executives who can ensure customer satisfaction, handle client interactions, and build long-term relationships.

Roles & Responsibilities:

  • Building and maintaining relationships with clients and key personnel.
  • Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services.
  • Escalating and resolving areas of concern as raised by clients.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the sales team regarding opportunities for further sales within key clients.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.
  • Understanding key customer individual needs and addressing those.
  • Follow-up with clients as per process.
  • Payment collections as per schedule.
  • Weekly/monthly/quarterly report generation based on KPIs.

Requirements:

  • 1 to 4 years of experience (internship in relevant domain is an added advantage).
  • Excellent communication skills in English and Kannada.
  • Good relationship management and networking skills.
  • Pleasing personality with the ability to understand client needs and also execute the same.
  • Enjoys working in a highly charged environment.
  • Well-versed in MS Office (Excel/Word/PowerPoint).
  • Excellent interpersonal and communication skills.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Apply Now:

Contact:

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Palavakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Customer relationship management: 1 year (Required)

Location:

  • Palavakkam, Chennai, Tamil Nadu (Preferred)

Work Location: In person

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