
CRM Kannada
23 hours ago
Job Title: CRM Executive
No. of Openings: 1(Kannada speaking candidate)
Location: Palavakkam, ECR, Chennai
Shift Timing: 9:00 AM to 7:00 PM
Experience Required: 1 to 4 years
Employment Type: Full-time
Industry: Home Elevators / B2C Sales
Department: Customer Relationship Management
About Us
At Nibav Lifts, we design and deliver world-class home elevators with a focus on aesthetics, safety, and convenience. With rapid growth across India, we are looking for enthusiastic CRM Executives who can ensure customer satisfaction, handle client interactions, and build long-term relationships.
Roles & Responsibilities:
- Building and maintaining relationships with clients and key personnel.
- Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services.
- Escalating and resolving areas of concern as raised by clients.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team regarding opportunities for further sales within key clients.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Understanding key customer individual needs and addressing those.
- Follow-up with clients as per process.
- Payment collections as per schedule.
- Weekly/monthly/quarterly report generation based on KPIs.
Requirements:
- 1 to 4 years of experience (internship in relevant domain is an added advantage).
- Excellent communication skills in English and Kannada.
- Good relationship management and networking skills.
- Pleasing personality with the ability to understand client needs and also execute the same.
- Enjoys working in a highly charged environment.
- Well-versed in MS Office (Excel/Word/PowerPoint).
- Excellent interpersonal and communication skills.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Apply Now:
Contact:
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Palavakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Customer relationship management: 1 year (Required)
Location:
- Palavakkam, Chennai, Tamil Nadu (Preferred)
Work Location: In person
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