CRM Executive

2 days ago

Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

  • Handle inbound and outbound customer queries via phone, email, and chat.
  • Maintain strong relationships with existing clients and provide exceptional support.
  • Resolve complaints and ensure customer satisfaction.
  • Update CRM software with accurate customer interaction details.
  • Coordinate with internal teams to address customer concerns quickly.
  • Follow up with customers for feedback and service improvement.

Requirements:

  • Female candidates only.
  • Ability to communicate in Tamil and English , Hindi or Kannada is a plus.
  • 6 months to 2 years of experience in a customer service or CRM role.
  • Excellent communication and interpersonal skills.
  • Proficient in using CRM tools and MS Office.
  • Positive attitude and a problem-solving mindset.

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