CRM Executive
2 weeks ago
Designation: CRM
Location: Palavakkam, Chennai
Prefered:
- Expert in Hindi/Telugu/Kannada/Spanish/French
*Immediate joiner
*Willing to relocate
Roles & Responsibilities:
- Building and maintaining relationships with clients and key personnel
- Escalating and resolving areas of concern as raised by clients
- Conducting business reviews to ensure clients are satisfied with their products and services
- Alerting the sales team regarding opportunities for further sales within key clients
- Liaising with internal departments to ensure client needs are fulfilled effectively
- Understanding key customer individual needs and addressing those
- Follow-up with clients for an annual maintenance contract
- Payment collections as per schedule
- Weekly/monthly/quarterly report generation based on the KPIs
**Requirements**:
- Fresher to 4 years of experience
- Excellent communication skills in English and Hindi/Telugu/Kannada/Spanish/French
- Internship experience in relevant domain is added advantage
- Good relationship management and networking skills
- Pleasing personality with the ability to understand client needs and also execute the same **Who enjoys working in a highly charged environment**:
- Well versed in MS Office
- Excel/Word/PowerPoint
- Excellent interpersonal and communication skills
- A team player with leadership skills
- Maintain a positive attitude focused on customer satisfaction
Perks and Benefits:
- Training and full support
- by giving you the knowledge and confidence needed for greatness.
- Amazing growth prospects and upward mobility to build an empire within our fine progressive organization.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Fixed shift
**Language**:
- Telugu (preferred)
- Kannada (preferred)
- French (preferred)
- Spanish (preferred)
- Hindi (preferred)
Work Location: In person
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