Customer Support Manager/Lead

About us:The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and...

Company DescriptionAt UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers. UKG is one of the world's leading HCM cloud companies, supporting 80,000 organizations globally. Our Life-work Technology approach helps...

Unit Manager Job Description Role: Customer Support Unit Manager Designation: Unit Manager - Customer Support Operations Level 5 Department: Operations Reports to: Operations Manager Role & Responsibilities: Ensure the SLA's and KPI Targets as specified by the client are met consistently. Coaching and developing team members to drive...

Senior Manager / Head of Customer Support – Enterprise SaaSWe’re hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You’ll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence.What We’re...

Company DescriptionAt Leadque, we specialize in driving brand growth by improving the accuracy and precision of marketing campaigns. Our approach utilizes the best sales intelligence, strategic planning, and data-driven demand to enhance marketing efforts. We focus on delivering top-of-the-line intent data to achieve measurable results.Role DescriptionThis...

We are hiring two experienced and capable Customer Support Engineers to join our global Customer Support & Managed Services team. This role is focused on the operational excellence of a business-critical telecom platform spanning applications, cloud infrastructure, and high-performance databases. This is a hands-on engineering position where deep Linux...

Responsibilities: Dive Deep, conduct RCA, Identify causes & Fix them by formulating solutions which may include process changes, new process implementations. Monitor customer support processes such as buyer communications, feedbacks, cancellation & return requests, implement tracking system to analyze customer engagement metrics such as FRT, Resolution TAT....

Experience Required:Fresher with Excellent Communication Skills Key Responsibilities: Handle inbound and outbound customer calls effectively and professionallyResolve customer queries, issues, and complaints with accuracy and efficiencyMaintain up-to-date knowledge of products and services to provide accurate information to customersDocument call details...

About the job: We are seeking a proactive and technically adept Customer Support Specialist to join our support team in Pune - India . In this role, you will serve as the first line of communication with our global customers, assisting them with a range of technical and non-technical issues related to our products, support and services. You will...

Company DescriptionOnly B2B is a trusted partner in lead generation and demand generation, crafting intelligent strategies tailored to clients' needs. We are one of the few ISO-compliant demand generation companies globally. Our experts use sophisticated lead generation methods to provide warm and qualified sales leads, helping sales and marketing teams...