Customer Support Manager/Lead

Job Title:Customer Support ManagerQualification:MBA (Preferred)Key Responsibilities:Lead and manage the customer support function with strong proficiency in communication and negotiation.Train and mentor the support team to effectively deliver admission pitches and handle parent queries with professionalism.Engage directly with parents for admission...

About us:The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals – (like you) – can compete, grow, and...

Lead, mentor, and motivate a team of customer support executives to deliver exceptional service.Conduct regular training and performance reviews to ensure team effectiveness.Manage staffing levels, scheduling, and workload distribution to maintain service standards.Ensure timely resolution of customer queries, complaints, and escalations through multiple...

The Sales Manager is a pivotal role requiring a combination of strategic thinking, leadership skills, and a deep understanding of the global market dynamics and the capabilities of the company. You will work closely with the cross-functional teams, including marketing, product development, and operations, to ensure a cohesive approach to sales and overall...

Company DescriptionAt UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers. UKG is one of the world's leading HCM cloud companies, supporting 80,000 organizations globally. Our Life-work Technology approach helps...

Position: Customer Support Executive & Online Sales SupportLocation: PuneExperience: 1–2 YearsSalary Range: ₹15,000 – ₹20,000 Per monthRole OverviewWe are looking for a proactive and customer-focused Customer Support Executive & Online Sales Support professional to engage with customers across online and telephonic channels. The role involves...

Company DescriptionRayna Tours and Travels, an ISO-certified company in operation since 2006, is a leading tour operator based in Dubai, UAE, with branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune, India. Renowned for its tailored travel management services, Rayna Tours caters to the needs of leisure and business travelers worldwide. Winner of...

Unit Manager Job Description Role: Customer Support Unit Manager Designation: Unit Manager - Customer Support Operations Level 5 Department: Operations Reports to: Operations Manager Role & Responsibilities: Ensure the SLA's and KPI Targets as specified by the client are met consistently. Coaching and developing team members to drive...

Company DescriptionPristine InfoGlobal Solutions serves as the trusted bridge between leading global brands and their customers. We provide exceptional voice-based customer support for dynamic markets in the United States and United Kingdom. Our mission is to turn every interaction into an opportunity to build trust, solve problems, and foster customer...

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and...