Customer Support Manager/Lead

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

Customer Support Team Lead Position OverviewThis position is responsible for leading and managing a team of customer support agents, ensuring smooth daily operations, task assignments, and optimal performance. The ideal candidate will have a strong background in customer support management, with hands-on experience in leading teams, driving performance, and...

Job Opportunity: Lead Technical Support SpecialistThe ideal candidate will be responsible for providing exceptional support to customers, ensuring timely and professional resolution of issues.Key Responsibilities:Self-motivated individual with a strong sense of ownership and passion for improving customer support processes and outcomes.Excellent written and...

Senior Manager / Head of Customer Support – Enterprise SaaS We're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence. What We're...

Job DescriptionRole Responsibilities1. Conduct functional analysis, gather requirements, and document business processes2. Provide client training, product demonstrations, and technical support on Ambit ALM/ADI3. Log and manage customer issues via Salesforce, ensuring SLA-based resolutions4. Collaborate with PS and development teams for issue resolution and...

Job DescriptionWhat you will be doingLeadership & Team Management- Define and execute the global customer support strategy aligned with business goals, customer success metrics, and operational efficiency.- Lead and manage the customer support team across multiple regions, ensuring alignment with company goals and customer needs- Build, lead, mentor, and...

Company DescriptionAt UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers. UKG is one of the world's leading HCM cloud companies, supporting 80,000 organizations globally. Our Life-work Technology approach helps...

Job DescriptionWe are seeking an experienced leader to manage customer orders and provide exceptional support to our customers.The ideal candidate will have a strong background in supply chain management, with experience in managing teams and driving continuous improvement initiatives. Key responsibilities include:Managing the entire order life cycle from...

Job DescriptionFemale employee only with excellent communication skills, have exp team handling documented, know customer supportShould have graduation/post-graduation completion certificates and mark sheets for onboarding.Excellent in communicationNeed to work on US/UK shift timings.Need to complete specific and dedicated training programs set by the...

Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Pune and requires working from the office. Responsibilities:Handle customer inquiries via phone in different time...