Customer Service Representative
7 days ago
- Respond promptly to customer inquiries via phone, email, and chat
- Provide accurate information regarding our products and services
- Resolve customer issues and complaints in a professional and courteous manner
- Maintain a thorough understanding of our offerings to assist customers effectively
- Document and track customer interactions and feedback
- Collaborate with team members and other departments to improve customer satisfaction
- Identify and escalate issues requiring further assistance
Job Types: Full-time, Permanent
Pay: ₹14, ₹27,000.00 per month
Experience:
- Customer support: 2 years (Required)
Language:
- English (Required)
- Hindi (Preferred)
Work Location: In person
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