
Sales/Inside sales
17 hours ago
Sales/Inside sales - International - International process
Experience: 1.5+ Years (Immediate joiners only)
Location: Chennai (Work from Office)
Shift: Night shift
Key Responsibilities: B2B sales, Inside sales, lead generation, cold calling, upsell/cross selling, renewal and retention, international voice process.
- Manage end-to-end customer renewal processes for assigned pipelines.
- Engage proactively with customers to ensure timely contract/subscription renewals.
- Demonstrated clear, professional communication via email and calls, maintaining a strong customer-first approach.
- Work cross-functionally with internal teams (Account Executives, Customer Success, CX BP Team, Sales, Finance- AR/AP) to resolve renewal-related issues.
- Identify potential churn risks and act swiftly to mitigate them.
- Maintain accurate renewal data in SFDC and track performance metrics.
- Identify and route upsell/cross-sell opportunities to the appropriate teams.
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