Team Lead-Customer Service

Role: Team Lead – Customer Service RepresentativeLocation: Powai, Mumbai )Working Days: 6 days working (Rotational week off)Job Description:The Customer Service Lead is responsible for overseeing the daily operations of the customer service team, ensuring excellent customer service is delivered at all times. This role involves managing a team of customer...

Supervise daily operations of the inbound customer service team.Monitor call volumes, service levels, and team performanceHandle escalated customer issues and ensure prompt resolution.Train new team members and facilitate continuous learning and upskilling.Generate and present performance reports to management.Ensure adherence to company policies, processes,...

Neeco is a global provider of complex ICT services with Client-centric, professional-grade and highly versatile solutions designed for telecommunication companies, service providers and their enterprise customers, governmental and public organizations, and our own Channel Partners. With operations in more than 160 world countries, we are ready to provide...

Team Leader Associate - Customer Service (Chat Process)YOU MUST HAVE A LAPTOP/PC FOR THIS ROLE. THE HOURS ARE 5 PER DAY + WEEKEND WORK. PAYMENT IS MONTHLY.RWUK is a leading B2B technology and outsourcing service provider company based out of England providing business and technical expertise to the global online industry.RWUK offers a dynamic and rewarding...

Job Title:Team LeaderJob Location:Navi MumbaiPosition Overview:A focused and target-oriented Team Leader is sought to join our team. Individual would be responsible for leading and managing a team of sales and customer service representatives to achieve sales targets, deliver exceptional customer experiences and drive business growth. Utilizing their...

Position PurposeThe primary purpose of this Service Desk Team Lead role is to oversee the daily operations of the Service Desk team, ensuring efficient and effective technical support for end-users.ResponsibilitiesDirect Responsibilities 1. Team Supervision & Performance ManagementAssign and prioritize tasks to Service Desk agents.Monitor individual and...

WALK-IN-INTERVIEW Job Title: Team LeaderLocation: Vashi - Navi Mumbai (Work from Office)Job Type: Full-timeSchedule: Day ShiftSalary: ₹25,000 – ₹40,000 per monthContact : HR Khushi About the company - :At Bookyourmaid, we prioritize excellence, reliability, and customer satisfaction in everything we do. With our diverse range of services like Maid,...

Roles and ResponsibilitiesManage a team responsible for customers service and Sales over phone calls.Ensure timely recovery of outstanding amounts from delinquent accounts.Develop strategies to improve collection efficiency and reduce write-offs.Maintain accurate records of all interactions with customers and stakeholders.Aware of shrinkage, attrition KPI...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...

We are seeking an experienced and dynamic Manager to lead our customer service operations. The ideal candidate will oversee day-to-day call centre activities, manage a team of executives and team leaders, and ensure high service quality, efficiency, and customer satisfaction.Key ResponsibilitiesLead, mentor, and motivate a team of customer service executives...