Team lead and AM For customer services

Job Title: Customer Service Executive (NSDL) Qualification: Graduation required Salary: 13,000 (In-hand) Details: Rotational off Rotational shifts: 9 AM–6 PM, 10 AM–7 PM, 11 AM–8 PM, 12 PM–9 PM Requirement: Good communication skills Required Candidate profileLocation:- Kanjurmarg, Mumbai Immediate joining How to Apply:-To schedule your...

Roles and ResponsibilitiesManage a team responsible for customers service over phone calls.Ensure timely recovery of outstanding amounts from delinquent accounts.Develop strategies to improve collection efficiency and reduce write-offs.Maintain accurate records of all interactions with customers and stakeholders.Aware of shrinkage, attrition KPI and KRAWell...

Company DescriptionVitality specializes in providing Knowledge and Business Process Outsourcing services for companies in the US, UK, and Australia. We are more than a service provider; we are a committed partner dedicated to making a valuable difference to your business. With our customer-focused approach and desire to understand customer needs, we offer...

Supervise daily operations of the inbound customer service team.Monitor call volumes, service levels, and team performanceHandle escalated customer issues and ensure prompt resolution.Train new team members and facilitate continuous learning and upskilling.Generate and present performance reports to management.Ensure adherence to company policies, processes,...

Role: Team Lead – Customer Service RepresentativeLocation: Powai, Mumbai )Working Days: 6 days working (Rotational week off)Job Description:The Customer Service Lead is responsible for overseeing the daily operations of the customer service team, ensuring excellent customer service is delivered at all times. This role involves managing a team of customer...

Job Title: Customer Service Executive (NSDL)-Company: NSDL (National Securities Depository Limited)-Sal:Up To 16 K-Shift Timings:-9 AM- 6 PM-10 AM- 7 PM-11 AM- 8 PM-12 PM- 9 PM-Job Type: Full-time (Rotational Shifts) Required Candidate profileQualification:- Graduate Mandatory Job Location: Kanjurmarg (w), Navi Mumbai To schedule your interview send your...

Responsibilities:* Lead customer service team* Ensure high CSAT ratings* Manage customer complaints & feedback* Develop customer strategies* Collaborate with sales & marketing teamsHealth insuranceAnnual bonusProvident fund

Neeco is a global provider of complex ICT services with Client-centric, professional-grade and highly versatile solutions designed for telecommunication companies, service providers and their enterprise customers, governmental and public organizations, and our own Channel Partners. With operations in more than 160 world countries, we are ready to provide...

Job Title: Team Lead - BPO OperationsCompany: Cyfuture India Pvt LtdLocation: Mahape/Ghansoli (Navi Mumbai)Salary: 25, ,000/- per monthJob Summary:Cyfuture India Pvt Ltd is seeking an experienced Team Lead to oversee BPO operations, ensuring seamless delivery of customer service and support. The successful candidate will lead a team, drive performance, and...

Job Title: Team LeadLocation: GhansoliExperience: Overall 5 years and minimum 18 months experience as a Team Leader in BPO/Call CentreIndustry: Customer Service - InboundEmployment Type: 6 days working 1 rotational week offRoles and Responsibilities:Lead and motivate a high-performing sales voice team to achieve targets.Monitor team metrics, provide...