Team lead and AM For customer services

Job Description:">The Role of a Customer Service Team Leader is to oversee the daily operations of a team, ensuring that all tasks are completed efficiently and effectively. This involves managing and mentoring team members, providing guidance and support as needed.As a Team Leader, you will be responsible for monitoring team performance, identifying areas...

Roles and ResponsibilitiesManage a team responsible for customers service and collections over phone calls.Ensure timely recovery of outstanding amounts from delinquent accounts.Develop strategies to improve collection efficiency and reduce write-offs.Maintain accurate records of all interactions with customers and stakeholders.Aware of shrinkage, attrition...

Supervise daily operations of the inbound customer service team.Monitor call volumes, service levels, and team performanceHandle escalated customer issues and ensure prompt resolution.Train new team members and facilitate continuous learning and upskilling.Generate and present performance reports to management.Ensure adherence to company policies, processes,...

Job Description- Handle customer service inquiries efficiently and professionally- Communicate effectively in Marathi and Hindi with customers- Manage basic customer concerns with average English communication- Deliver quality service while maintaining customer satisfaction- Work in a rotational 9-hour shift between 8:00 AM to 8:00 PMEligibility Criteria:-...

We have excellent opening for the position of Technical Service Desk (Team Leader).Qualification: Any graduateExperience: 3 to 6 YrsJob Location: Andheri (Chakala)JD as followsAble to handle Technical team, Excellent technical knowledge and can Troubleshoot Windows, MAC, MS office, Teams, One drive, Pidilite applicationsResponsible for incident handling...

Outbound sales process for BankKey Responsibilities:Conduct outbound calls to prospective customers and generate leads.Address inbound queries and provide accurate information about Banking services.Promote and sell banking products, primarily credit card services.Drive activation process by ensuring newly acquired customers start using their credit cards...

Process : Customer Service Representive (Yes Bank)Salary: 15,000 (Fixed)Shift Timing: 9:30 AM 6:30 PMWeekly Off: Sunday (Fixed)Key Responsibilities:Handle customer queries relatedProvide clear and accurate information over voice calls.Maintain a high level of professionalism and service quality.Eligibility Criteria:Qualification: HSC (12th Pass) Freshers...

About NIITNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements.The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...

Job Title: Customer Service Executive (NSDL)-Company: NSDL (National Securities Depository Limited)-Sal:Up To 16 K-Shift Timings:-9 AM- 6 PM-10 AM- 7 PM-11 AM- 8 PM-12 PM- 9 PM-Job Type: Full-time (Rotational Shifts) Required Candidate profileQualification:- Graduate Mandatory Job Location: Kanjurmarg (w), Navi Mumbai To schedule your interview send your...

Customer Service RepresentativeThis is a customer service representative role that requires the candidate to handle customer inquiries efficiently and professionally.The ideal candidate will be able to communicate effectively in Marathi and Hindi with customers, manage basic customer concerns with average English communication, and deliver quality service...