Team lead and AM For customer services

Job Title: Customer Service Executive (NSDL) Qualification: Graduation required Salary: 13,000 (In-hand) Details: Rotational off Rotational shifts: 9 AM–6 PM, 10 AM–7 PM, 11 AM–8 PM, 12 PM–9 PM Requirement: Good communication skills Required Candidate profileLocation:- Kanjurmarg, Mumbai Immediate joining How to Apply:-To schedule your...

Company DescriptionVitality specializes in providing Knowledge and Business Process Outsourcing services for companies in the US, UK, and Australia. We are more than a service provider; we are a committed partner dedicated to making a valuable difference to your business. With our customer-focused approach and desire to understand customer needs, we offer...

Roles and ResponsibilitiesManage a team responsible for customers service over phone calls.Ensure timely recovery of outstanding amounts from delinquent accounts.Develop strategies to improve collection efficiency and reduce write-offs.Maintain accurate records of all interactions with customers and stakeholders.Aware of shrinkage, attrition KPI and KRAWell...

Supervise daily operations of the inbound customer service team.Monitor call volumes, service levels, and team performanceHandle escalated customer issues and ensure prompt resolution.Train new team members and facilitate continuous learning and upskilling.Generate and present performance reports to management.Ensure adherence to company policies, processes,...

We have excellent opening for the position of Technical Service Desk (Team Leader).Qualification: Any graduateExperience: 3 to 6 YrsJob Location: Andheri (Chakala)JD as followsAble to handle Technical team, Excellent technical knowledge and can Troubleshoot Windows, MAC, MS office, Teams, One drive, Pidilite applicationsResponsible for incident handling...

Job Description- Handle customer service inquiries efficiently and professionally- Communicate effectively in Marathi and Hindi with customers- Manage basic customer concerns with average English communication- Deliver quality service while maintaining customer satisfaction- Work in a rotational 9-hour shift between 8:00 AM to 8:00 PMEligibility Criteria:-...

Job DescriptionJob Title: Customer Service Executive International BPO (Work From Office)Location: Thane & Malad (WFO)Salary: 21,000 40,000 per monthShifts: Rotational 9-hour window shifts- US: 5:30 PM 9:30 AM- UK: 10:30 AM 4:30 AM- Australian: 3:00 AM 3:00 PMWeek Offs: Rotational 2 Week OffsJoining: Immediate Joiners OnlyAbout the RoleWe are hiring Customer...

Outbound sales process for BankKey Responsibilities:Conduct outbound calls to prospective customers and generate leads.Address inbound queries and provide accurate information about Banking services.Promote and sell banking products, primarily credit card services.Drive activation process by ensuring newly acquired customers start using their credit cards...

Process : Customer Service Representive (Yes Bank)Salary: 15,000 (Fixed)Shift Timing: 9:30 AM 6:30 PMWeekly Off: Sunday (Fixed)Key Responsibilities:Handle customer queries relatedProvide clear and accurate information over voice calls.Maintain a high level of professionalism and service quality.Eligibility Criteria:Qualification: HSC (12th Pass) Freshers...

Job DescriptionWe are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:- Monitor daily volumes, response times, and customer satisfaction...