Team lead and AM For customer services
2 days ago
Roles and Responsibilities
- Manage a team responsible for customers service and Sales over phone calls.
- Ensure timely recovery of outstanding amounts from delinquent accounts.
- Develop strategies to improve collection efficiency and reduce write-offs.
- Maintain accurate records of all interactions with customers and stakeholders.
- Aware of shrinkage, attrition KPI and KRA
- Well verse in reporting and team management
- Minimum 2yrs experience as a Team leader or Asst. Manager mandate
Job location Turbhe Navi Mumbai
Share resume at HR Kavita K
Walk in dates - 1st Sept to 5th Sept
Address -
13th floor ,Rupa Renaissance
D-33, Turbhe Midc Rd, TTC Industrial Area, MIDC Industrial Area, Turbhe, Navi Mumbai, Maharashtra 400705
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