AM For customer services

10 hours ago


Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Manage a team responsible for customers service over phone calls.
  • Ensure timely recovery of outstanding amounts from delinquent accounts.
  • Develop strategies to improve collection efficiency and reduce write-offs.
  • Maintain accurate records of all interactions with customers and stakeholders.
  • Aware of shrinkage, attrition KPI and KRA
  • Well verse in reporting and team management
  • Minimum 2yrs experience as a Sr Team leader or Asst. Manager mandate

Job location Turbhe Navi Mumbai

Share resume at HR Kavita K



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