Application Support L2

23 hours ago

Navi Mumbai, Maharashtra, India Reliance Retail Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job Role: Application Support - SAP (WM / MM)

Experience:

Total Experience: 5 - 7 Years

Relevant Experience : 2 3 Years in SAP WM or MM/SD Modules

Academic Qualification: BE / B.TECH / Graduation in IT

Role Responsibilities:

  • Managing production application support.
  • Working at level 2 giving expert support and information to the queries raised by the end user.
  • To understand the business process and provide consultation services.
  • Provide Business analyst perspective to the recurring incidents and help in RCA of the problems.
  • Driving timely resolution of customer issues within the expected SLA.
  • Preparing and maintaining KEDB for all the known issues.
  • Coordination with Product team / Development team for the next level support, bug-fixes and deliveries.
  • Drive and manage the 1st level support team for the issue resolution.
  • Involvement in UAT and application deployments.

Primary Skills:

  • Strong working knowledge of SAP MM/WM module.
  • Strong conceptual knowledge of MM in areas like Purchasing, Physical Inventory, Pricing, Stock transfers.
  • Strong knowledge related to interface monitoring inbound queue, outbound queue RFCs and IDOCS.
  • Strong integration knowledge of MM integration with other modules like SD, FICO and WM,
  • Knowledge of STOs and deliveries are prefer.
  • Knowledge related to SAP WM process like Warehouse Structure, Master data, inbound and outbound process and HU management.
  • Knowledge of production support, client interaction and issue resolution.
  • Good communications skills Ability to articulate clearly in English.
  • Willing to work in shifts.
  • Good Analytical, Problem Solving Skills and Interpersonal Skills.
  • Knowledge of project management and transition.

Secondary Skills:

  • ITIL certification is preferred
  • Retail / Warehouse Management domain background would be highly preferred

  • L2 Support

    1 week ago

    Navi Mumbai, Maharashtra, India Modus Information Systems Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job DescriptionWe are seeking an experienced BR.NET L2 Support Engineer with strong SQL programming and Microfinance domain expertise. The candidate should have hands-on experience in supporting and maintaining BR.NET, GLOW, or Trucell applications, along with a solid understanding of integrations and disaster recovery processes.Desired Candidate Profile4-9...

  • L2 Application Support

    22 hours ago

    Mumbai, Maharashtra, India Cyber Managers Software Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    L2 level Support,  Resolution of issues. Strong understanding of Java based applications, Oracle, Shell scriptsL2 applications supportMonitored system performance, application logs, and scheduled jobs to maintain 99.9% uptime.Utilized SQL queries for data validation, root cause analysis, and generating ad-hoc business reports.Handle incidents and service...

  • CRMNext application L2 support

    7 days ago

    Mumbai, Maharashtra, India Krazy Mantra HR Solutions Pvt. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled professional with 4 to 7 years of experience in CRMNext application L2 support to join our team in Mumbai. The ideal candidate will have strong technical skills and excellent communication abilities.Roles and ResponsibilityProvide technical support for CRMNext applications, including troubleshooting and resolving...

  • Helpdesk L2 Support

    2 weeks ago

    Navi Mumbai, Maharashtra, India Amsys It Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Key Responsibilities:Technical Support & Troubleshooting:Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations.Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Utilize remote support tools to connect to end-user devices and efficiently...

  • Application Support L2 Engineer

    7 days ago

    Mumbai, Maharashtra, India Techplus Infotech Pvt. Ltd. Full time ₹ 3,50,000 - ₹ 5,50,000 per year

    Jd for Technical Support L2 EngineerJob Title: Technical Support L2 Engineer – Application Support (Banking Domain Preferred)Location: Mumbai, Goregoan.Shift: 24/7 Rotational (6 Working Days per Week)Experience: 3–5 YearsEducation: Regular B.Sc. / B.E. / B.Tech in IT or related field (No distance education/ not more than 2 years educational/professional...

  • Tools Support L2 Professional

    1 week ago

    Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    *Role Summary* The Tools Support Engineer (L2) provides advanced technical support, maintenance, and administration for enterprise IT tools and platforms. This role acts as an escalation point for Level 1 support, ensuring tool stability, performance, and timely issue resolution. The L2 engineer also assists with tool configuration, patching, integrations,...

  • Application Support L2

    7 days ago

    Navi Mumbai, Maharashtra, India Reliance Retail Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Role: Application Support - SAP (WM / MM)Experience: Total Experience: 5 - 7 YearsRelevant Experience : 2 – 3 Years in SAP WM or MM/SD ModulesAcademic Qualification: BE / B.TECH / Graduation in ITRole Responsibilities:Managing production application support.Working at level 2 giving expert support and information to the queries raised by the end...

  • Application Support L2

    2 weeks ago

    Navi Mumbai, Maharashtra, India Reliance Retail Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role:Application Support - SAP (WM / MM)ExperienceTotal Experience: 5 - 7 YearsRelevant Experience : 2 3 Years in SAP WM or MM/SD ModulesAcademic Qualification:BE / B.TECH / Graduation in ITRole ResponsibilitiesManaging production application support.Working at level 2 giving expert support and information to the queries raised by the end user.To...

  • Tools Support L2 Professional

    7 days ago

    Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Provide L2 support for internal/external software tools, including installation, configuration, and maintenance.Troubleshoot and resolve escalated technical issues related to tools and applications.Collaborate with development, QA, and IT teams to diagnose and fix tool-related problems.Monitor tool performance and suggest improvements or...

  • Network Engineer L2 Support

    1 week ago

    Navi Mumbai, Maharashtra, India Sharp Brains Full time ₹ 7,20,000 - ₹ 8,40,000 per year

    Position: Network Engineer - L2 SupportJob Type: Full - Time (On-Site)Contract Duration: 01 - YearCompensation: ₹ 60,000 to ₹ 70,000 INR MonthlyLocation: Navi Mumbai, Maharashtra, IndiaPosition Overview:We are looking for aNetwork Engineer (Level 2)must proficient inEnglishto provide end-user IT support for our client in Navi Mumbai. The candidate will...