L2 Application Support

1 day ago


Mumbai, Maharashtra, India Cyber Managers Software Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

L2 level Support,  Resolution of issues. Strong understanding of Java based applications, Oracle, Shell scripts

  • L2 applications support
  • Monitored system performance, application logs, and scheduled jobs to maintain 99.9%

    uptime.
  • Utilized SQL queries for data validation, root cause analysis, and generating ad-hoc

    business reports.
  • Handle incidents and service requests meeting SLA compliance
  • Resolved technical issues across Windows/Linux environments, databases, and

    networking.
  • Supported UAT testing, defect tracking, and documentation of recurring issues
  • Collaborated with developers and business teams for bug fixes, performance

    optimization, and deployment support.
  • Shift: Ready to work in rotational shifts. 24 x 7 support window
  • Location: BKC


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