Area Manager

Job Purpose

First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.

Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)

• Achieving business numbers with the assigned line of channels (Basis location and market potential).
• People Management (On roll and Off roll) Hiring, Retention & Productivity.
• Responsible for empanelment of new dealers and resource allocation.
• Ensuring process & documentation compliance, FI, agreement execution & credit approval.
• Hiring, training & development of sales team to achieve targeted numbers.
• Responsible for tracking, managing & controlling PDD requirement compliance
• Understanding of CRM
• Effectively engage with Credit, Operations & Risk teams.
• To ensure TAT is maintained for case processing.
• Managing and motivating the sales team towards achieving targets
• Conduct dealer events and competitions. Design and launch the competitions, identify winners and conduct recognition events
• 1. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job)
• Training of self and their team below.
• Hiring right candidate.
• Smooth onboarding to help settle the employee well in BFL.
• Smooth onboarding of New Dealer/Partner with BFL
• Retention of On-roll & Off-roll staff5. DECISIONS(Key decisions taken by job holder at his/her end)
• Hiring of On-roll & Off roll staff
• Approvals by coordinating with internal stake holders eg. Clearing cases
• Lead allocation
• Field activity planning and closure6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work
• Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file.
• Connect with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day work
• Engaging with customer.
• Mapping of market competition.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts)
• From 200 to 250 Cases MOM (depending upon location and market potential)Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 36Number of Direct Reports: 2 to 4Number of Indirect Reports: NANumber of Outsourced employees: 25 to 36Number of locations: 4 to 7Number of products: 1 i.e. Two Wheeler Finance.

Required Qualifications and ExperienceS AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualifications

• Qualifications Graduate / Post Graduate
• Good command in excel is essential.
• Work Experience 3 to 5 years of relevant experience in managing team
• Result oriented - Go getter attitude is must
• Should have collaborative work style to engage with peers & colleagues across the company.
• Excellent Team management & Interpersonal s.
• Excellent command over communication s.
• Highly ambitious & self-motivated