IT Business Development Manager

2 weeks ago

Gurgaon, Haryana, India SIEC Education Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Overview

We are seeking a dynamic and results-oriented IT & CRM Sales Manager
to drive the sales of technology-driven solutions, including CRM platforms, automation tools, and digital systems. The ideal candidate will possess strong technical understanding, excellent communication skills, and a proven record in
solution-based selling
within the IT or SaaS domain.

This role involves
consultative sales
, working closely with clients to identify challenges and propose customized IT and CRM solutions that enhance productivity, efficiency, and customer engagement.

Key Responsibilities

Business Development & Lead Generation

  • Identify and pursue new business opportunities for CRM, automation, and IT software solutions.
  • Generate leads through networking, referrals, digital outreach, and market research.
  • Develop and maintain a strong sales pipeline to achieve monthly and quarterly revenue targets.

Client Engagement & Solution Selling

  • Understand client needs, pain points, and workflows to recommend appropriate CRM or IT solutions.
  • Conduct client meetings, product demonstrations, and technical presentations.
  • Prepare customized proposals, quotations, and contracts aligned with client requirements.
  • Build long-term relationships with clients, ensuring satisfaction and repeat business.

CRM & Tech Solution Expertise

  • Collaborate with internal product and IT teams to align sales strategies with solution capabilities.
  • Stay updated with
    CRM trends, automation tools, AI integrations, and IT innovations.
  • Present and position products effectively against competitors with clear business value propositions.

Cross-Functional Coordination

  • Work closely with
    Marketing, Product, and IT
    teams to generate qualified leads and deliver client solutions.
  • Share client feedback with internal stakeholders for continuous product and service improvement.
  • Ensure smooth onboarding and post-sale handover to project and support teams.

Sales Operations & Reporting

  • Manage and track all opportunities, contacts, and activities in the CRM.
  • Prepare regular sales forecasts, reports, and performance analyses.
  • Ensure compliance with company processes, pricing policies, and documentation standards.

Desired Skills & Qualifications

  • Proven experience in
    IT / CRM / SaaS / Tech solution sales
    (B2B preferred).
  • Strong understanding of
    CRM systems
    , cloud solutions, or automation platforms (e.g., HubSpot, Zoho, Salesforce).
  • Excellent
    communication, negotiation, and presentation
    skills.
  • Ability to translate technical features into clear business benefits.
  • Strong problem-solving and consultative selling abilities.
  • Proficiency in tools like
    Excel, Power BI, or sales CRMs
    for reporting and pipeline tracking.
  • Bachelor's degree in
    Business Administration, IT, or related field
    ; MBA preferred.

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