Key Account Sales Manager
4 days ago
Job Summary:
We are seeking a
Manager/Assistant Manager
to oversee
proposal coordination, client relationship management, and revenue growth
through renewals, upselling, and cross-selling. The ideal candidate will play a key role in maintaining strong client relationships, ensuring seamless post-sales processes, and identifying new business opportunities.
Key Responsibilities:
1. Proposal Coordination
- Prepare and share detailed proposals based on client requirements.
- Ensure timely follow-ups to facilitate quicker decision-making and deal closure.
2. Client Relationship Management
- Act as the
primary point of contact
for post-sales interactions. - Address client inquiries, concerns, and requests with professionalism and efficiency.
- Build and maintain long-term relationships to ensure
high client satisfaction and retention
.
3. Renewals, Upselling & Cross-Selling
- Track and ensure
timely contract renewals
to maintain business continuity. - Identify opportunities for
upselling and cross-selling
additional services. - Work closely with internal teams to customize solutions based on client needs.
Requirements:
- Proven experience in
sales, account management, or client servicing
. - Strong
communication, negotiation, and relationship-building skills
. - Ability to
analyze client needs
and provide strategic business solutions. - Proficiency in CRM tools (Zoho CRM preferred) and Microsoft Office.
- A
proactive and detail-oriented
approach to problem-solving.
-
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