Customers Service Executive
4 days ago
Primary Roles and Responsibilities
Handle Customer Inquiries: Respond to customer questions, requests, and concerns promptly and professionally via various channels (phone, email, live chat, social media).
Issue Resolution: Diagnose and troubleshoot product, service, billing, or technical issues, providing effective and accurate solutions.
Maintain Product/Service Knowledge: Possess a deep understanding of the company's offerings, policies, and procedures to address customer concerns effectively.
Documentation and Record Keeping: Maintain accurate and detailed records of all customer interactions, complaints, transactions, and resolutions in a Customer Relationship Management (CRM) system.
Order Processing/After-Sales Support: Assist with processing orders, returns, exchanges, and providing necessary after-sales support.
Cross-Functional Collaboration: Escalate complex issues to the appropriate internal teams (e.g., technical support, sales, logistics) and follow up to ensure timely resolution.
Gather Feedback: Solicit and track customer feedback to provide insights to management or product teams for continuous improvement.
Brand Representation: Serve as the professional and empathetic face of the company, ensuring a positive brand image in every interaction.
-
Customer Service Executive
2 weeks ago
Nagpur, Maharashtra, India Shining Stars Institution & travels Full time ₹ 1,44,000 - ₹ 2,16,000 per yearMEGA OPPORTUNITY|| WORK FROM HOME || JOBS FOR ALL || NO SALES || NO TARGET || PURE CUSTOMER SUPPORT || IMMEDIATE JOINERS REQUIRED || VOICE PROCESSHi Jobseekers,Greetings from ShiningStars ITPLANY UNDERGADUATE FRESHER WITH EXCELLENT COMMUNICATION SKILLS CAN APPLY. YOU JUST NEED A LAPTOP WITH GOOD WIFI CONNCETION.Position: Customer Service Executive6 Days...
-
Customer Support Executive
7 hours ago
Nagpur, Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time ₹ 30,000 - ₹ 4,50,000 per yearFULL JOB DESCRIPTIONJob Location : PUNE, Maharashtra.Job Summary : We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The ideal candidate should have prior experience handling international calls (UK/US process) and excellent communication skills.Key Responsibilities:Serve as the first point of...
-
Nagpur, Maharashtra, India Skill Lab Service Full time ₹ 84,000 - ₹ 42,00,000 per yearGreetings from Glad to recommend you as Service Adviser at Ather ShowroomJob Title: Service adviser in ( two wheeler Showroom )Experience Required: Minimum 2–5 Two Wheeler showroomLocation :- NagpurKey Responsibilities:Greet customers and understand their service/repair requirements.Prepare accurate job cards and explain estimated costs and...
-
Customer Service Manager
4 days ago
Nagpur, Maharashtra, India Frikly Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionFrikly is a one-stop online store for everything a home needs, including furniture, home interior, and renovation products. We redefine the way people shop for their homes by utilizing technology and developing tools that simplify shopping. Our trendsetting collection allows customers to style their spaces with modern, stylish, and...
-
Account Executive
2 weeks ago
Nagpur, Maharashtra, India Meritus Management Service Full time ₹ 4,00,000 - ₹ 8,00,000 per yearlooking for a results-driven Account Executive to manage client accounts, build strong relationships. The role involves identifying new opportunities, maintaining customer satisfaction, and achieving sales and revenue targets.
-
Customer Support Executive
1 week ago
Nagpur, Maharashtra, India GoodFaith Pharma IMPEX Full time ₹ 1,20,000 - ₹ 1,80,000 per yearAbout Us :- GoodFaith PHARMA IMPEX is a leading pharmaceutical company that values customer satisfaction and strives to deliver exceptional service. We are looking for a Customer support Executive to join our team and help us achieve our customer - centric goals.Job Summary:- We are seeking a highly motivated and customer focused individual to join our...
-
Nagpur, Maharashtra, India Skill Lab Service Full time ₹ 1,50,000 - ₹ 1,80,000 per yearGreetings from Glad to recommend you as Sales Executive – Ather ShowroomJob Title: Sales Executive in ( two wheeler Showroom )Experience Required: Minimum Fresher to 1 yrs Two Wheeler showroomLocation :- NagpurKey Responsibilities:Greet and attend to showroom walk-in customers.Explain features, specifications, and pricing of two-wheelers to...
-
Customer Service Agent
6 days ago
Nagpur, Maharashtra, India 69994b23-66c0-450e-8e26-f80e28dea124 Full time ₹ 1,00,000 - ₹ 2,50,000 per yearProject Title :CSP Mitra (Customer Service Point Mitra Program)Overview:CSP Mitra acts as a Customer Service Point, also known as a Bank Mitra or Business Correspondent (BC).It is a small banking outlet that acts as a mini bank.These points are authorized by State Bank of India (SBI) to provide basic banking services, especially in rural or remote areas...
-
Customer Representative Executive
2 weeks ago
Nagpur, Maharashtra, India chaudhari lifestyle Full time ₹ 1,80,000 - ₹ 2,40,000 per yearWe are looking for a motivated and energetic Customer Relation Executive (Fresher) to join our sales & support team. The role involves interacting with customers, pitching products/services, resolving queries, and helping drive sales.Key Responsibilities:Pitch and explain products/services to potential customers clearly and confidently.Assist the sales team...
-
Customer Relationship Executive
1 week ago
Nagpur, Maharashtra, India jobss2All Full time ₹ 25,00,000 - ₹ 35,00,000 per yearWe are Hiring Customer Relationship Executive (CRE) for a company located in Nagpur, MaharashtraJob role: CRESalary: 15, ,000Experience: 0-5 Years ( Freshers are most welcome)Job location: Kamptee Road, Nagpur, MaharashtraEducation required: Graduate in Commerce, Business Administration, or relevant field (MBA preferred).ROLE OVERVIEWWe are looking for...