Customer Relationship Executive

12 hours ago

Nagpur, Maharashtra, India jobss2All Full time ₹ 25,00,000 - ₹ 35,00,000 per year

We are Hiring Customer Relationship Executive (CRE) for a company located in Nagpur, Maharashtra

Job role: CRE

Salary: 15, ,000

Experience: 0-5 Years ( Freshers are most welcome)

Job location: Kamptee Road, Nagpur, Maharashtra

Education required: Graduate in Commerce, Business Administration, or relevant field (MBA preferred).

ROLE OVERVIEW

We are looking for skilled and customer-focused Customer Relationship Managers/Executives to handle post-sales communication, order processing, client coordination, and internal support for the sales team. This is an office-based role ideal for individuals with experience in back - office sales and customer service.

KEY RESPONSIBILITIES:

  • Experience in Lead Generation
  • Reach out to potential customers
  • Handling customers over calls
  • Experience in domestic sales
  • Serve as a key point of contact for clients for order updates, documentation, and issue resolution.
  • Manage the end-to-end order processing cycle– quotations, order entry, invoicing, and dispatch coordination.
  • Support the field sales team with client updates, follow-ups, and reporting.
  • Maintain accurate customer records and sales data using CRM and Excel-based tools.
  • Coordinate with logistics, accounts, and production teams to ensure smooth operations.
  • Prepare MIS reports, sales summaries, and client follow-up trackers for management.
  • Ensure a high standard of customer service, building strong and long-term client relationships

QUALIFICATIONS & SKILLS

  • Graduate in Commerce, Business Administration, or relevant field (MBA preferred).
  • Fresher/experience in back office sales, customer relationship management, or sales coordination.
  • Strong communication skills in English and Hindi (Marathi is a plus).
  • Proficient in MS Office (Excel, Word, Outlook); ERP/CRM software knowledge preferred.
  • Must be Target oriented
  • Detail-oriented, organized, and able to multitask under deadlines.
  • Based in or willing to relocate to Nagpur

For more details call us on

Job Types: Full-time, Fresher

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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