Relationship Manager

1 hour ago

Nagpur, Maharashtra, India Hoora Full time ₹ 60,00,000 - ₹ 72,00,000 per year

Company Description

Hoora is India's leading Vehicle 360 Solution Company, revolutionizing mobility care with a comprehensive, technology-driven platform. Originating as a doorstep car wash service, it has grown into a full-stack ecosystem used by over 100,000 customers, 400+ last-mile professionals, across 85+ cities. Through its app, customers can access doorstep car and bike services, purchase high-performance car care products, manage insurance, track FASTag and challans, and more. Hoora's innovative approach includes hyperlocal doorstep services, eco-friendly practices, and clear pricing, creating a seamless and reliable customer experience. The company's vision is to become India's leading provider of comprehensive mobility care solutions while empowering partners and ensuring customer satisfaction.

Job Description

Position: Relationship Manager Head

Experience: 2–4 Years

Compensation: ₹6–7 LPA + High-Performance Incentives

Industry Fit: Banking RM Head/ After-Sales Team Handling / Ex-Entrepreneur / COO-Level Exposure

Location: Nagpur


Role Summary

We are seeking a strategic and customer-focused Relationship Manager Head to lead our client relationship portfolio, strengthen customer retention, resolve escalations, and drive sustainable business growth. The ideal candidate is a self-starter with strong leadership abilities and proven experience in managing customer-facing teams.


Key Responsibilities

Lead, coach, and manage the Relationship Manager (RM) team to ensure exceptional service delivery.

Build and maintain long-term, trust-based client relationships.

Ensure high customer retention through proactive engagement and service excellence.

Handle and resolve complex client escalations promptly and professionally.

Identify revenue growth opportunities through upselling, cross-selling, and client education.

Track team performance, service SLAs, and customer satisfaction metrics.

Create and implement strategies to enhance client experience and process efficiency.

Collaborate closely with internal teams to ensure end-to-end customer satisfaction.

Prepare performance reports and share insights to support strategic decisions.


Required Skills & Attributes

Strong leadership and stakeholder management skills.

Excellent communication, negotiation, and problem-solving abilities.

Customer-centric mindset with the ability to manage high-pressure situations.

Business acumen to identify growth opportunities and improve retention.

High accountability, maturity, and a solution-oriented approach.


Ideal Candidate Background

 Candidates from the following profiles are preferred:

Banking Relationship Managers (RM)

Team Leads handling After-Sales or Customer Success Teams

Former Entrepreneurs

COO-level or similar leadership exposure in customer-focused functions


Share your CV at:

Interested candidates can comment or DM

  • Relationship Manager

    2 weeks ago

    Nagpur, Maharashtra, India Mihika Investments Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionMihika Investments is based in Nagpur, specializing in personalized investment solutions that align with your financial goals and risk appetite. Our services include expert guidance in Mutual Funds, SIP Planning, Tax-Saving Investments, Insurance Solutions, and more. We simplify the complex world of investments, helping both first-time...

  • Relationship Manager

    7 days ago

    Nagpur, Maharashtra, India Agriwise Finserv Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAgriwise Finserv Limited, formerly known as StarAgri Finance Limited, is an NBFC registered with the RBI and one of India's leading agri finance companies. We provide credit to small farmers, FPOs, input distributors and retailers, agri infrastructure or equipment providers, contract farmers, and other participants in the agri value chain....

  • relationship manager

    4 days ago

    Nagpur, Maharashtra, India MINTIT Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionMINTIT is your dedicated mutual fund app, making investing simple, accessible, and rewarding. We provide expert insights, personalized recommendations, and a user-friendly platform to help you achieve your financial goals. Download the app today and unlock your crorepati potentialRole DescriptionThis is a full-time, on-site role located in...

  • Relationship Manager

    4 days ago

    Nagpur, Maharashtra, India Deepak Chunnilal Khanuja Full time ₹ 12,00,000 - ₹ 15,00,000 per year

    • Acquire new clients and manage relationships.• Advice on mutual funds, achieve sales targets, review portfolios.• Ensure compliance; stay updated on markets and cross-sell financial products.Interested one send resume at-

  • Relationship Manager – Insurance

    6 days ago

    Nagpur, Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time ₹ 4,50,000 - ₹ 5,00,000 per year

    Job Title: Relationship Manager – Insurance (Bancassurance Channel)Location: Nagpur, MaharashtraGender: Male / Female – Both can applyJob Summary :We are hiring a Relationship Manager for the Bancassurance Channel to drive insurance sales and manage key channel partner relationships. The ideal candidate will have strong experience in handling multiple...

  • Customer Relationship Manager

    2 weeks ago

    Nagpur, Maharashtra, India OD Strategies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are looking for a person who wishes to settle in Nagpur, Maharashtra and is looking for a Customer Relationship Manager in Nagpur.Candidate should have minimum 3 years' experience in Sales, preferably in Industrial Sales. Should be strong enough in Customer relationship Management, Business to Business sales all over India and should be able to understand...

  • Financial Relationship Manager

    6 days ago

    Nagpur, Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time ₹ 4,50,000 - ₹ 5,00,000 per year

    Job Title: Financial Relationship Manager – Direct VerticalLocation: Nagpur, MaharashtraGender: Male / Female – Both can applyJob summary :We are hiring a Financial Relationship Manager for the Direct Vertical in Nagpur. The role involves managing client relationships, driving direct sales of financial and insurance products, and ensuring excellent...

  • Customer Relationship Manager

    2 weeks ago

    Nagpur, Maharashtra, India Sath Strategic Services pvt. ltd. Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    *Profile- Customer Relationship Manager (CRM)*_(Finance background)_Location- Dhantoli, Nagpur_*Experience - Min 1 to 2 yr*_Salary - 15,000 To 20,000Gender- Both can apply here*Contact on HR Rutuja*Job Types: Full-time, PermanentPay: ₹15, ₹20,000.00 per month

  • Sales And Relationship Manager

    1 week ago

    Nagpur, Maharashtra, India Devyani Enterprises (lucklore) Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Responsibilities:Generate leads through outbound calls and emailsClose deals with customersMaintain strong relationships with existing clientsMeet monthly sales targetsCollaborate with marketing team on campaigns

  • Customer Relationship Executive

    2 weeks ago

    Nagpur, Maharashtra, India jobss2All Full time ₹ 25,00,000 - ₹ 35,00,000 per year

    We are Hiring Customer Relationship Executive (CRE) for a company located in Nagpur, MaharashtraJob role: CRESalary: 15, ,000Experience: 0-5 Years ( Freshers are most welcome)Job location: Kamptee Road, Nagpur, MaharashtraEducation required: Graduate in Commerce, Business Administration, or relevant field (MBA preferred).ROLE OVERVIEWWe are looking for...