Customer Support Executive

16 hours ago


Nagpur, Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time ₹ 30,000 - ₹ 4,50,000 per year

FULL JOB DESCRIPTION

Job Location : PUNE, Maharashtra.

Job Summary :

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The ideal candidate should have prior experience handling international calls (UK/US process) and excellent communication skills.

Key Responsibilities:

  • Serve as the first point of contact for UK/US customers for product or service-related queries.
  • Listen actively, provide accurate information, and resolve issues on the first call.
  • Handle customer complaints with empathy and maintain a professional tone.
  • Make outbound calls for follow-ups, feedback, renewals, and lead generation.
  • Update and maintain customer information in the CRM system after each interaction.
  • Inbound Call Management:

Requirements:

  • HSC / Graduate in any discipline.[ Fluent in English communication must ]
  • 6 months–2 years of experience in international voice process (UK/US/Australia).
  • Excellent English communication skills with a clear and neutral accent.
  • Ability to manage both inbound and outbound operations effectively.
  • Basic computer proficiency
  • Male / Female

Drop your cv on :

Contact us :

Aarti

Shraddha

*

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹300, ₹450,000.00 per year

Work Location: In person



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